Account Manager - State Farm Agent Team Member

Jack Graham Insurance; Centralia (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Paid time off

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Jack Graham Insurance in Centralia, Illinois, is seeking an Account Manager - State Farm Agent Team Member to enhance customer relationships and drive agency growth. Your role is crucial in managing daily business operations and ensuring customer satisfaction through effective communication and sales strategies.

The ideal candidate will have a background in insurance sales, a proven record of meeting targets, and strong interpersonal skills. We offer a supportive work environment, competitive salary, and a range of benefits.

Qualifications

• Experience in insurance sales or account management preferred.
• Demonstrated leadership and interpersonal skills are essential.
• Proven understanding of sales targets and achievement.

Responsibilities

• Develop and maintain customer relationships to drive retention.
• Conduct policy reviews and provide recommendations.
• Oversee resolution of complex customer issues.
• Use knowledge of insurance products to recommend and sell policies.

Skills

Insurance sales experience

Leadership skills

Interpersonal skills

Sales targets achievement

Job description

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 1998 and lead a small, close-knit team of three. I bring nearly four decades of experience with State Farm, having spent many years in the claims department before becoming an agent. That background gives our office a deep understanding of insurance from every angle and allows us to provide thoughtful, well-rounded support to our customers.

Staying connected to the community is important to me. I’m actively involved in local leadership through the Chamber of Commerce, Rotary, and service on the city’s Pension Board, which reflects our commitment to being engaged and invested where we live and work.

For our team, we offer a Simple IRA, paid time off, and a strong emphasis on work-life balance. Our office culture is supportive and steady, and we’re looking to add younger talent who can bring fresh energy, new ideas, and enthusiasm while growing alongside an experienced team.

ROLE DESCRIPTION:

As Account Manager - State Farm Agent Team Member for Jack Graham - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.