Account Manager - State Farm Agent Team Member

JT Reisdorph - State Farm Agent; Cedar Park (TX); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

JT Reisdorph - State Farm Agent is seeking a Customer Care Specialist to join a winning team. You will nurture customer relationships, deliver prompt service, and educate clients on insurance options to grow the business through value-based conversations and outstanding customer experience.

The role emphasizes empathy, energy, and a thriving drive in a fast-paced environment, with opportunities for growth and advancement within a State Farm independent contractor agency.

Qualifications

• Excellent interpersonal skills.
• Excellent written, verbal, and listening communication.
• People-oriented and customer-focused attitude.
• Self-motivated with ability to thrive in a fast-paced environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries on insurance availability, coverage, policy changes, transfers, claims, and billing.
• Use a needs-based review process to educate customers about insurance options.

Skills

Interpersonal skills

Communication

People-oriented

Self-motivated

Job description

Benefits:

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

POSITION OVERVIEW:

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Care Specialist. We seek an empathetic and energetic professional interested in helping our existing customers. This role will support our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• 401K Match Plan

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.