Account Manager - State Farm Agent Team Member

YourNeighborJen; Austintown (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jen Davidson - State Farm Agent in Austintown, OH is seeking an Account Manager to strengthen customer relationships, support daily operations, and contribute to a friendly, family-like office atmosphere. You will handle inquiries, perform policy reviews, cross-sell relevant coverage, and coordinate with office departments to ensure accurate processing.

The role emphasizes a positive attitude, teamwork, and a customer-first mindset, while offering health benefits, paid time off, flexible

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales

Account management

Leadership

Sales conversations

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in December 2013 and currently lead a close-knit team of three. Before becoming an agent, I worked as a State Farm team member, giving me firsthand experience in the business before stepping into agency ownership. I'm a proud Penn State graduate and mom to two daughters. Outside of work, I love dogs, traveling, and spending time with my family.

I'm especially passionate about animals and enjoy supporting organizations like Angels for Animals and Healthy Paws. Giving back to causes that are close to my heart is an important part of who I am.

Our agency offers health benefits, unlimited time off, licensing reimbursement, professional development, and regular team-building events. We also prioritize work-life balance with great office hours, a one-hour paid lunch, and an early close at 3:30 p.m. on Fridays. We believe in giving our team the flexibility and support they need to enjoy life outside of work.

Our office is positive, supportive, and truly family-first. We understand that family comes first and believe a happy, well-supported team is essential to creating a great workplace. I'm looking for someone who brings a positive attitude, enjoys working with others, and genuinely wants to contribute to the team's success. If you're looking for a close-knit office where you're treated like family, encouraged to grow, and supported both personally and professionally, we'd love to meet you.

Role Description

As an Account Manager for Jen Davidson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.