Account Manager – SMB Growth & Retention

Apollo Group; Austin, Northern (TX, KY); Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Equity

401(k) plan

10 paid holidays per year

Flex PTO

Parental leave

Wellbeing benefits

Sales bonuses/commissions

Job summary

Apollo.io in Austin, TX is seeking an Account Manager for our SMB segment to drive expansion revenue and retention across a book of ~300 accounts. You will partner with Customer Success, Support, Onboarding and Product teams to ensure customers achieve outcomes with our platform in a hybrid role (3 days in office).

You will manage the full sales cycle from initial contact through renewal, negotiate terms, and identify expansion opportunities.

Qualifications

• 1 year+ experience owning a large SMB book (~500+ accounts). SaaS experience preferred.
• Top performer with a proven track record of meeting targets.
• Experience with consultative selling and formal sales processes.
• Ability to influence stakeholders across technical and non-technical teams.
• Willingness to be in office 3 days per week.

Responsibilities

• Manage end-to-end sales from initial conversation to close, ~30 day cycle.
• Negotiate renewals and identify expansion opportunities.
• Engage inbound inquiries and nurture relationships with key buyers.
• Conduct 5+ meetings per day and 25+ meetings per week (upsells/renewals).
• Maintain 3x pipeline growth month over month.
• Meet monthly and quarterly quotas and maintain Salesforce hygiene.

Skills

Account management

SaaS sales

Consultative selling

Pipeline management

Renewals

Inbound sales

Demo presentations

Salesforce

Tools

Salesforce

Job description

Apollo.io in Austin, TX is seeking an Account Manager for our SMB segment to drive expansion revenue and retention across a book of ~300 accounts. You will partner with Customer Success, Support, Onboarding and Product teams to ensure customers achieve outcomes with our platform in a hybrid role (3 days in office).

You will manage the full sales cycle from initial contact through renewal, negotiate terms, and identify expansion opportunities.