Account Manager, Small and Medium Business Group

Meta; Austin (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

Meta's Small and Medium Business Group (SMBG) in Austin seeks a seasoned sales leader to drive AI-powered growth for businesses across industries. You will partner with cross-functional teams to identify opportunities, optimize strategies, and help customers achieve measurable outcomes.

This role emphasizes client focus, data-driven decision making, and responsible AI practices as you scale partnerships with SMBs worldwide, delivering value and revenue growth for Meta and its clients.

Qualifications

• 8+ years of experience in sales, account management, or business development.
• Ability to navigate ambiguity and rapidly changing environments with a growth mindset.
• Experience working in team-based, customer-centric settings with cross-functional partners.
• Proven track record translating objectives into actionable sales plans using data.
• Experience integrating AI tools to optimize workflows and drive impact.
• Familiarity with Meta's advertising solutions.

Responsibilities

• Drive AI-powered SMB sales initiatives and contribute to global growth.
• Identify opportunities and optimize sales strategies for diverse industries.
• Collaborate with product, marketing, and data teams to deliver customer value.
• Promote responsible, ethical AI practices in client engagements.

Skills

Strategic sales leadership

Cross-functional collaboration

Data analysis

AI integration

Ethical AI practices

Customer relationship management

Education

Bachelor’s degree

Advanced degree or relevant certificates

Tools

Excel

Google Workspace

Data analytics tools

Job description

Imagine a world where technology and creativity converge to drive business growth, empower communities, and shape the future of advertising. At Meta, we're building that world by connecting businesses with the communities that matter most to them. We're seeking talented individuals like you to join our team and help us help businesses grow and succeed.

As part of the Small and Medium Business Group (SMBG) global sales organization, you will be contributing to AI-driven sales initiatives. Our team is a driving force behind helping businesses to grow and transform across a variety of industries, from e-commerce and retail to finance and healthcare, with what's most important to our customers. With a client-centric mindset, you will leverage Meta's cutting-edge AI capabilities to identify new opportunities, optimize sales strategies, and empower businesses worldwide to achieve measurable growth. Our team combines sales and product expertise to help customers leverage AI-driven solutions that drive revenue and improve customer experiences.

This is an opportunity to be part of a global organization that's making a real difference in the lives of businesses and communities around the world. Join us and help shape the future of advertising and sales at Meta.

• 8+ years of experience in sales, account management, or business development sectors
• Bachelor’s Degree
• Proven ability to navigate ambiguous and rapidly changing environments, demonstrating flexibility and a growth mindset in response to new challenges and opportunities
• Experience working in team-based environments with a customer-centric approach, balancing competing deadlines and business goals
• Experience leveraging data analysis, problem-solving, and strategic planning skills to translate business objectives into actionable plans
• Proven track record of working collaboratively with cross-functional teams, sharing knowledge and expertise to drive collective success and achieve business outcomes
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Familiarity with Meta's suite of advertising solutions
• Advanced degree in business, marketing, communications or a related field, or certificates in account management or project management
• Experience collaborating with cross-functional teams and managing key internal stakeholder relationships to effectively support customer needs
• Proven technical skills (Excel, Google Suite or data analytics tools)
• Experience in sales, enterprise, or advertising industries
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies