Client Solutions Manager

Meta; Chicago (IL); On-site; USD 112,000 - 175,000; Full time

Job summary

Meta is seeking a Client Solutions Manager to act as a strategic partner for our Global Business Group. You will drive data-driven marketing solutions, manage influential client relationships, and partner with sales to grow revenue.

You will translate business objectives into analyses and deliver insights that shape media planning, strategy, and measurement for top advertisers. The role demands experience in online advertising, strong data skills, and the ability to influence executives across

Qualifications

• Advanced experience structuring and manipulating raw data into datasets for analysis.

Responsibilities

• Act as product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners.
• Build and manage relationships with key clients and agency partners.
• Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities.
• Identify and lead new business opportunities through developing and driving strategic account plans.
• Develop narratives and recommendations from custom analyses, build presentations, and present findings to stakeholders.
• Design experimentation initiatives and analyze results to present recommendations.
• Grow existing business partnerships via external product consulting and best practices.
• Drive proactive media and measurement strategy, implementation, and optimizations to increase performance.
• Oversee account operations and collaborate with internal cross-functional teams.

Skills

Data analysis

Cross-functional collaboration

Executive storytelling

Sales & revenue growth

Data-driven insights

Client relationship management

C-level influence

Ambiguity navigation

Technology landscape understanding

Online advertising experience

Bachelor's degree

Education

Bachelor's degree

Tools

SQL

R/SAS/SPSS

Excel/GSuite

Job description

The Client Solutions Manager for Meta’s Global Business Group is a strategic client partner who drives solutions who puts our customers at the core of everything we do. This is an opportunity to lead key client relationships, leverage analytical skills, and develop platform and product expertise to become a trusted consultant in media planning, strategy, and measurement to our Fortune 1000, multi-channel advertisers. With proven understanding of performance marketing, this role is responsible for partnering with the sales team to develop trusted relationships, drive revenue by negotiating and optimizing complex opportunities. Success in this position requires data and analytical skills that allow the individual to translate a business objective into an analysis framework, in order to provide data-driven consultative sales approach, and can effectively prioritize and deliver against business goals in a collaborative, fast-paced environment delivering against business goals.

Client Solutions Manager Responsibilities

• Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners
• Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
• Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies
• Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth
• Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders
• Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations
• Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
• Drive proactive media and measurement strategy, implementation, and optimizations to increase performance and investments
• Oversee account operations (e.g. troubleshooting issues, account set up, etc.)
• Work and collaborate with a wide group of internal cross-functional teams to project manage complex workstreams
• Travel as needed

Minimum Qualifications

• Advanced experience structuring and manipulating raw data into datasets for analysis
• Expertise analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights
• Demonstrated track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
• Demonstrated track record driving a book of business, increasing revenue and business performance
• Experience delivering insights to both technical and non-technical audiences
• Experience working with cross-functional teams
• Experience influencing C-level executives and clients
• Experience navigating ambiguity with agility to effectively lead complex and changing priorities
• Proven understanding of the technology landscape
• 8+ years of experience with online advertising/online media
• Bachelor's degree in a relevant field

Preferred Qualifications

• Knowledge of SQL, relational databases, and/or statistical packages such as R, SAS, SPSS
• Knowledge and experience with data querying (e.g., SQL, advanced excel/GSheet)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Experience with business case modeling and market/opportunity sizing
• Experience with Meta’s full suite of advertising solutions
• Experience working cross-functionally with Product teams to improve product features and functionalities
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affi

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].

$112,000/year to $175,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.