Client Solutions Manager

Meta; Menlo Park (CA); On-site; USD 65,000 - 102,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Meta is seeking a Client Solutions Manager to lead strategic client relationships within its Global Business Group. You will translate business objectives into analytics frameworks, act as a product and insights expert, and partner with sales to grow revenue across Fortune 1000 advertisers.

You will develop marketing solutions, manage a book of business, and drive investments through data-driven strategies.

Qualifications

• 3+ years of experience in online advertising/online media.
• Ability to structure and analyze data from multiple sources and present actionable insights.
• Proven track record in leveraging data to drive business growth and recommendations.
• Experience influencing C-level executives and clients.
• Ability to navigate ambiguity and lead changing priorities.
• Understanding of the technology landscape.

Responsibilities

• Identify and implement marketing solutions that drive measurable results for partners.
• Build and manage relationships with key clients and agency partners.
• Drive revenue by identifying upsell and cross-sell opportunities and analyzing sales data.
• Develop strategic account plans to drive investment growth.
• Develop narratives from analyses, build presentations, and present findings to stakeholders.
• Design experimentation initiatives and track results to inform recommendations.
• Serve as external product consultant educating clients on product solutions and best practices.
• Drive proactive media and measurement strategy, implementation, and optimizations.
• Oversee account operations and collaborate with cross-functional teams on complex workstreams.
• Travel as needed.

Skills

Data analysis

Cross-functional collaboration

Analytical skills

Client relationships

Storytelling/presentations

Advertising domain knowledge

Excel/Sheets

SQL experience

Education

Bachelor's Degree

Tools

SQL

Excel / Sheets

R/SAS/SPSS

Job description

The Client Solutions Manager for Meta’s Global Business Group is a strategic and solutions-oriented professional who puts our customers at the core of everything we do. This is an opportunity to lead key client relationships, leverage analytical skills, and develop platform and product expertise to become a trusted consultant in media planning, strategy, and measurement to our Fortune 1000, multi-channel advertisers. With proven understanding of performance marketing, this role is responsible for partnering with the sales team to develop trusted relationships, drive revenue by negotiating and optimizing complex opportunities. Success in this position requires effective data and analytical skills that allow the individual to translate a business objective into an analysis framework, in order to provide effective data-driven consultative sales approach, and the capacity to collaborate effectively in a team-focused environment and adapt to evolving business priorities delivering against business goals.

Client Solutions Manager Responsibilities:

• Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners
• Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
• Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies
• Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth
• Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders
• Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations
• Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
• Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments
• Oversee account operations (e.g. troubleshooting issues, account set up, etc.)
• Work and collaborate with diverse group of internal cross-functional teams to project manage complex workstreams
• Travel as needed

Minimum Qualifications:

• Advanced experience structuring and manipulating raw data into datasets for analysis
• Experience analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights
• Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
• Proven track record in leveraging data to develop broader prototyping solutions for the entire team
• Proven track record driving a book of business, increasing revenue and business performance
• Experience delivering insights to both technical and non-technical audiences
• Experience working with diverse set of cross-functional teams
• Experience influencing C-level executives and clients
• Experience navigating ambiguity with agility to effectively lead complex and changing priorities
• Understanding of the technology landscape
• 3+ years of experience with online advertising/online media
• Bachelor's Degree (added by recruiter to meet regional immigration requirements)

Preferred Qualifications:

• Experience with business case modeling and market/opportunity sizing
• Experience with Meta’s full suite of advertising solutions
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience working cross-functionally with Product teams to improve products features and functionalities
• Knowledge of statistics and experience with statistical packages such as R, SAS, SPSS
• Knowledge and experience with data querying (e.g., SQL, advanced excel/GSheet)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Aff…? Meta is proud to be an Equal Employment Opportunity and Aff…? Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].

$65,000/year to $102,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.