Account Manager - SLED

Hewlett Packard Enterprise; Pennsylvania; Remote; USD 210,000 - 495,000; Full time

Job summary

Hewlett Packard Enterprise is seeking an Account Manager - SLED to manage key accounts and drive business performance. This role involves engaging with customers, building relationships, and leading account strategies to maximize profitability. The ideal candidate will have a Bachelor's degree and extensive experience in account management within the IT sector.

Benefits

Health & Wellbeing

Personal & Professional Development

Unconditional Inclusion

Qualifications

• Typically 8+ years of account management experience.
• Experience in the IT industry preferred.
• Strong track record in account management and sales performance.

Responsibilities

• Articulates the connection between customer KPIs and IT solutions.
• Builds and executes a plan to drive growth and profitability.
• Develops and maintains partner relationships.

Skills

Results-driven

Strategic planning

Sales execution

Team leadership

Negotiation

Business acumen

Education

Bachelor’s Degree

Job description

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This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career, our culture will embrace you. Open up opportunities with HPE.

Job Description

Job Family Definition: Manages one or several larger accounts or acts as the account lead for a substantial part of a top account. Understands the customer’s IT and business objectives, priorities, requirements, and challenges, and adds value by implementing HPE’s strategy. Drives business performance for all HPE BUs and manages the portfolio mix to optimize profitability of the account. Accountable for pipeline building; supportive in deal closing and orchestrating the deal team. Builds and develops relevant customer relationship networks with key influencers and decision makers in IT and business. Develops and engages with the extended partner ecosystem to maximize HPE’s presence in the account. Constantly develops industry knowledge to position HPE’s portfolio effectively. Orchestrates, guides, and provides feedback to the extended account team. Acts as customer’s advocate inside HPE. Plans for accounts to deliver results through the financial year and beyond.

Management Level Definition

Unique mastery and recognized authority on relevant subject matter including technologies, theories, and techniques. Contributes to innovative principles and ideas. Operates successfully in complex disciplines, providing highly innovative solutions. Leads large, cross-division teams or projects affecting the organization’s long-term goals. Mentors lower-level employees. Exercises independent judgment in developing methods and strategies. Develops strategy and sets policies within area of expertise. Acts as a functional manager but does not manage other employees as a primary role.

Responsibilities

• Articulates the connection between customer KPIs, business priorities, and IT solutions, influencing decision-makers including C-level executives.
• Builds and executes a plan to drive growth and profitability across HPE's portfolio, leveraging programs and tools to improve performance.
• Engages with customers to identify opportunities, translating business challenges into IT opportunities, and leads pipeline and deal closure activities.
• Maintains professional relationships within the customer to maximize efficiency, building influential relationships with executives.
• Develops and maintains partner relationships, actively managing the partner network for the account.
• Develops expertise in IT technology and industry trends, engaging with customer CTO/CIOs and mentoring others.
• Builds and leads the extended account team, providing feedback and development opportunities.
• Provides feedback to other HPE organizations to enhance customer experience, utilizing all available tools and resources.
• Owns the development and execution of a comprehensive account business plan, aligning with stakeholders.

Education And Experience

• Bachelor’s Degree preferred or equivalent experience.
• Typically 8+ years of account management experience.
• Experience in the IT industry, with a background as an IT leader or within customer organizations preferred.
• Experience in vertical industry (SLED) preferred.
• Strong track record in account management and sales performance.
• Experience selling complex technology solutions.

Knowledge And Skills

• Results-driven, persistent, and results-oriented.
• Exceptional at strategic planning and articulating a vision.
• Efficient in sales execution and building professional relationships.
• Active learner with industry knowledge and understanding of HPE’s portfolio.
• Skilled in team leadership, influencing, negotiation, and business acumen.
• Operational excellence and integrity in complex situations.
• Understanding of industry landscape and consulting skills.

Impact/Scope

• Manages 1 to many accounts with moderate to high revenue, including large or global accounts.
• Qualifies and closes large, complex deals across business units.
• Works with decision-makers at all levels, including C-level, and orchestrates regional resources.
• Participates in investment decisions regarding pricing and resources.

Complexity

• Leads complex sales, project management, and cross-BU solutions.

Additional Skills

• Accountability, active learning, listening, assertiveness, rapport building, coaching, creativity, critical thinking, teamwork, customer experience, design thinking, empathy, financial acumen, follow-through, growth mindset, sales opportunity identification, industry knowledge, intellectual curiosity, long-term planning, managing ambiguity, and more.

What We Can Offer You

Health & Wellbeing, Personal & Professional Development, Unconditional Inclusion, and more. We invest in your career growth and foster an inclusive environment.

Let's Stay Connected

Follow @HPECareers on Instagram for updates on people, culture, and tech at HPE.

Salary Range

USD $210,500 - $495,000 annually, with actual offers varying based on location, experience, and other factors.

Equal Opportunity Statement

HPE is an EEO employer, committed to diversity and inclusion. We do not discriminate based on race, gender, or other protected categories.