Account Manager — Shape Financial Solutions & Growth

Midland Credit Management; Roanoke (VA); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Healthcare

Tuition assistance

Retirement savings

Paid time off

Volunteer time off

Training program

Job summary

Midland Credit Management, based in Roanoke, VA, is seeking Account Managers to contact consumers in financial distress and guide them toward workable solutions. A strong focus on professional communication and a commitment to consistent attendance are required to deliver a positive caller experience.

New hires receive comprehensive paid training and a three-month incentive guarantee. The role offers a structured 40-hour week, an hourly base pay of $15.30 plus incentives, and opportunities for

Qualifications

• Professional communication skills.
• Ability to communicate effectively with customers.
• Consistent attendance and reliability.
• Willingness to work the stated schedule and training.

Responsibilities

• Make outbound calls to consumers in financial distress.
• Help customers find solutions to their financial difficulties.
• Provide a positive customer experience and communicate effectively.
• Participate in paid training and strive to meet incentive targets.

Skills

Professional communication

Effective communication

High drive

Job description

Midland Credit Management, based in Roanoke, VA, is seeking Account Managers to contact consumers in financial distress and guide them toward workable solutions. A strong focus on professional communication and a commitment to consistent attendance are required to deliver a positive caller experience.

New hires receive comprehensive paid training and a three-month incentive guarantee. The role offers a structured 40-hour week, an hourly base pay of $15.30 plus incentives, and opportunities for