Account Manager, Risk & Compliance

Dow Jones; New York (NY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Healthcare plans

Paid time off

Retirement plans

Medical, Dental & Vision Insurance

Maternity/Paternity leave

Family care benefits

Commuter transit program

Subscription discounts

Employee referrals

Job summary

Dow Jones is seeking an Account Manager for our Risk Sales team to work with customers and prospects across Risk and Compliance, Factiva, and Newswires. You will nurture relationships, drive upsell/cross-sell opportunities, and ensure customer success across a growing set of Dow Jones solutions.

The role requires strong communication, strategic thinking, and a proven track record in corporate or financial sales, with emphasis on revenue growth and renewals.

Qualifications

• Minimum 3 years of sales experience selling to corporate or financial customers.
• Strong written and verbal communication to articulate value to prospects and customers.
• Ability to work cross-functionally and independently in a dynamic environment.
• Bachelor's degree preferred.

Responsibilities

• Manage accounts and build strong customer relationships.
• Generate new revenue through upselling and cross-selling in Risk Sales, Factiva, and Newswires.
• Identify opportunities for revenue growth within accounts.
• Maintain high customer satisfaction and foster renewals.
• Forecast sales and manage the sales pipeline.
• Provide product and market knowledge to articulate Dow Jones value to customers.

Skills

Sales experience

Cross-functional teamwork

Communication

Results oriented

Business acumen

Time management

Risk & Compliance experience

Education

Bachelor's degree

Job description

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally.

It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

About the Role:

Our Risk Sales team is seeking an Account Manager to work with customers and prospects across our Risk and Compliance, Factiva, and Newswires solution lines.

You Will:

• ACCOUNT MANAGEMENT: Provide a high level of account management service, by building excellent customer relationships, understanding our customers' businesses, and resolving issues in a timely manner; understand competitor solutions the customer is using and the customer's current and developing needs
• NEW BUSINESS OPPORTUNITY: Generate new streams of revenue through sales of products and services which address prospects business needs
• CUSTOMER GROWTH: Identify opportunities for increasing revenue within the account territory via up-selling and cross-selling
• CUSTOMER SATISFACTION: Maintain high levels of customer satisfaction through regular communication with all customers, and build solid working relationships with each customer
• SUCCESSFUL RENEWALS: Develop and execute on plans to manage strategic account renewals,
• ROLLOUT AND ADOPTION: Ensure appropriate levels of customer training and awareness are provided by closely partnering with the Customer Engagement team
• PRODUCT & MARKET KNOWLEDGE: Clearly express the value proposition and benefits of the Dow Jones products and solutions to specific sectors and markets, and use this knowledge to help increase the value and adoption of our solutions by our customers
• FORECASTING: Manage Sales Forecast and Pipeline to ensure clear reporting of forthcoming renewals, additional sales opportunities, plus the associated revenue and timescales

You Have:

• A minimum of three years sales experience and a proven track record of success in selling solutions to corporate or financial customers
• The ability to work well in cross-functional and geographically dispersed teams, as well as being highly self motivated and able work independently when required
• Excellent communication skills (both written and verbal) to ensure the Dow Jones value position is clearly articulated to our prospects and customers
• Strong results orientation, with the commitment and drive to achieve new business goals in a complex business environment
• Strong level of business acumen and awareness to help build credibility with the customer, spot potential opportunities within a peer group or industry sector, and express the benefits of Dow Jones in an appropriate business context
• Strong time management skills, with an ability to manage tasks in a fast paced environment, and track progress against appropriate activity goals
• Experience working with, or within, Risk & Compliance functions would be an advantage
• Bachelor's degree preferred
• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Medical, Dental and Vision Insurance Plans
• Paid Maternity and Paternity Leave
• Family Care Benefits
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Learn more about all our US benefits

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

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Business Area:

Dow Jones - Risk Sales

Job Category:

Union Status:

Union role

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.