Account Manager, GRI

Dow Jones & Co.; New York (NY); On-site; USD 105,000 - 130,000; Full time

Benefits offered by this job

Comprehensive Healthcare Plans

Paid Time Off

Retirement Plans

Comprehensive Insurance Plans

Wellness Resources

Education Benefits

Family Care Benefits & Caregiving Help

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Job summary

Dow Jones & Co. is seeking an Account Manager for Oxford Analytica and Dragonfly to drive revenue growth in the Americas.

You will own renewals, build strong client relationships, and pursue cross-selling opportunities across a portfolio of key accounts, working with the Head of Account Management GRI and Client Success teams. You will collaborate with Business Development Managers and Dow Jones Account Managers to maximize retention and revenue growth, attending industry events as needed.

Qualifications

• 5–7 years of account management experience, ideally within geopolitical markets.
• Proven track record of managing key client accounts and driving revenue growth.
• Strong business acumen with understanding of industry trends.

Responsibilities

• Manage a book of business within your geographical territory, securing renewals and upsell.
• Cultivate long-term relationships with key clients to identify upselling opportunities.
• Execute account strategies to maximize gross and net retention in line with growth objectives.
• Prospect accounts to find new buying centers for GRI products and upsell.
• Collaborate with Dow Jones Account Managers to facilitate cross-sell.
• Ensure timely renewal of contracts and retention of existing business.
• Engage with Client Engagement Specialists to support retention.

Skills

Account management

Geopolitical knowledge

Business acumen

Education

Bachelor's degree in Business/Economics or related field

Job description

Dow Jones & Co.

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Dow Jones, Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [e-mail]. Please put “Reasonable Accommodation in the subject line.

NYC - 1211 Ave of the Americas

Full time

Job_Req_54883

Job Description:

About the Role:

As the Account Manager for Oxford Analytica and Dragonfly (Global Risk Insights) you will be tasked with executing revenue growth in the Americas region for your existing client book with Oxford Analytica and Dragonfly clients predominantly. You will be directly responsible for owning the renewal success of your accounts. You will be responsible for establishing and maintaining strong relationships with our existing clients, ensuring their satisfaction, and driving increased revenue through cross-selling and upselling opportunities. You will work closely with the Head of Account Management GRI, to implement effective client retention and revenue growth strategies. Your role requires effective collaboration with Client Success teams and Business Development Managers.

• Manage a book of business allocated by Head of Account Management GRI, within your geographical territory securing renewals and upsell
• Cultivate long-term relationships with our key clients, understanding their business objectives, pain points, and challenges to identify opportunities for upselling and cross-selling
• Execute comprehensive account strategies for each account under your portfolio within your geographical territory to maximize both gross retention and net retention, in line with the overall growth objective
• Actively prospect your accounts to find new buying centres for GRI products and upsell into existing points of contact
• Work with Dow Jones Account Managers to facilitate cross sell
• Ensure the timely renewal of your book of business, implementing strategies to grow and retain existing contracts
• Work closely with Client Engagement Specialists to ensure client retention
• Attend industry conferences and events as required
• Account planning to identify whitespace within your book of business
• Collate client feedback and requirements for product/editorial teams and to engage in acting as the voice of the customer during product development
• Maintain accurate records in company's CRM relating to renewals and upsell

You Have:

• 5-7 years of account management experience, ideally within the geopolitical & market
• Proven track record of successfully managing key client accounts and driving revenue growth
• Strong business acumen and understanding of the industry and market trends.
• Bachelor's degree in Business, Economics, a related field, or relevant professional experience preferred

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Lifestyle programs & Wellness Resources
• Education Benefits
• Family Care Benefits & Caregiving Support
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Business Area:

Dow Jones - Risk Sales

Job Category:

Sales

Union Status:

Union role

Base Pay Range: $105,000.00 - $130,000.00

We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

About_Us

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Equal employment opportunity, including veterans and individuals with disabilities.

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