Account Manager: Drive Growth with White-Glove Service

Rent-A-Center; Henderson (NC); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life & td

401(k) with company match

Flexible Spending & Health Savings

Job summary

Rent-A-Center in Henderson, NC is hiring for an Account Manager. You will manage renter accounts, deliver exceptional customer service, drive account performance, arrange deliveries and pickups, and pursue new rental agreements.

The role includes in-store, phone, and in-home interactions with customers. The position emphasizes strong communication, reliability, and the ability to lift and move merchandise as needed.

Qualifications

• High school diploma or equivalent is required.
• Age 18 or older and valid driver’s license preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Oversee an assigned portfolio of rental accounts and maintain strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet collection standards.
• Deliver in-store, phone, and in-home white-glove customer service while generating new rental agreements.

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center in Henderson, NC is hiring for an Account Manager. You will manage renter accounts, deliver exceptional customer service, drive account performance, arrange deliveries and pickups, and pursue new rental agreements.

The role includes in-store, phone, and in-home interactions with customers. The position emphasizes strong communication, reliability, and the ability to lift and move merchandise as needed.