Account Manager - Remote

Pharma Logistics; Libertyville (IL); Remote; USD 42,000 - 57,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k with company contribution after 1 year

14 days of paid time off

Job summary

A healthcare service provider is seeking an Account Manager to enhance client relationships and promote service offerings. The successful candidate will have a bachelor's degree and at least two years of sales experience in the healthcare industry. This remote position offers a salary range of $42,000–$57,000 annually along with comprehensive benefits including medical, dental, and vision insurance, paid time off, and a 401k plan.

Qualifications

• At least 2+ years of selling into the healthcare industry.
• Education equivalent to Bachelor's degree in Sales, Marketing, or Science.
• Experience selling in a business-to-business environment.

Responsibilities

• Cross-sell and up-sell to existing customers.
• Maintain and develop relationships with clients.
• Communicate with clients to understand their needs.

Skills

Selling into the healthcare industry

Analytical skills

Verbal communication

Written communication

Customer service

Education

Bachelor's degree in Sales or Marketing

Tools

Microsoft Office (Outlook, Excel, Word)

Oracle NetSuite

Job description

4 weeks ago Be among the first 25 applicants

Job Summary

The Account Manager will be responsible for providing customers with service, support, and improvement opportunities to increase their consumption of Pharma Logistics products and services. The Account Manager will also be responsible for maintaining and developing new and existing clients through high levels of service to expand and strengthen the relationship.

Job Title: Account Manager - REMOTE

Job Summary

The Account Manager will be responsible for providing customers with service, support, and improvement opportunities to increase their consumption of Pharma Logistics products and services. The Account Manager will also be responsible for maintaining and developing new and existing clients through high levels of service to expand and strengthen the relationship.

Job Duties And Responsibilities

• Cross-selling and up-selling existing customer base.
• Maintains and develops existing customers through appropriate and ethical methods in order to optimize the quality of service, business growth, and customer satisfaction and retention.
• Communicating with clients to understand their needs and explain product value.
• Main point-of-contact for all customer interaction and responsible for coordinating customer needs with departments to provide prompt service.
• Maintain updated knowledge of company products and services.
• Develop a referenceable customer list.
• Manage contract renewal process.
• Resolving complaints and preventing additional issues by improving processes.
• Identify customers desired outcome and ensure Pharma Logistics delivers by working cross functionally.
• Document all relative contacts, notes, etc. in Oracle NetSuite & Definitive Database.
• Collaborating with internal departments to facilitate client needs.
• Collecting and analyzing data to learn more about customer behavior.
• Keeping accurate records pertaining to customer interactions and needs.
• Acting as a client advocate with a focus on improving the buyer experience.
• Identifying industry trends.
  
  

Required Education, Skills, And Experience

• At least 2+ years of selling into the healthcare industry.
• Education equivalent to bachelor's degree in Sales, Marketing, a Science, or Environmental.
• Experience selling in a business-to-business environment involving varying sales
• Demonstrates the ability to manage multiple accounts, or the equivalent in related work experience.
• Experience in a high volume / high transaction industry is highly preferred
• Proficient utilizing Microsoft Office programs (Outlook, Excel, and Word).
• Excellent analytical, verbal, and written communication skills.
• Handles and responds to all customer problems and inquiries expediently and in the best interest of both the customer and Pharma Logistics.
  
  

Compensation Range And Benefits

The salary range for this position is $42,000–$57,000 USD annually. Actual salary may vary based on factors including, but not limited to, Pharma Logistics’ business and organizational needs, as well as an individual’s relevant experience, education, qualifications, certifications, skills, seniority, geographic location, and/or performance.

Pharma Logistics offers Medical, Dental, and Vision insurance (Blue Cross Blue Shield). Group life, AD&D, and long-term disability insurance. 14 days of paid time off, Hybrid schedule, along with major holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Day). 401k with 3% company contribution after 1 year of service.

Disclaimer:This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning and Information Technology

• Industries

  Pharmaceutical Manufacturing

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