Account Manager — Rapid Growth & White-Glove Service

Rent-A-Center; Stephenville (TX); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

401(k) with company match

Medical, dental, vision insurance

Health Savings Accounts

Job summary

Rent-A-Center is seeking a dedicated Account Manager to join our team in Stephenville, TX. This role focuses on managing a rental account portfolio, delivering exceptional customer service, and driving account performance through deliveries, pickups, and timely collections.

Promotional opportunities exist within the RAC framework. The position supports sales growth, maintains showroom standards, and upholds safety and operational guidelines across all store activities.

Qualifications

• High school diploma or equivalent required.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking a dedicated Account Manager to join our team in Stephenville, TX. This role focuses on managing a rental account portfolio, delivering exceptional customer service, and driving account performance through deliveries, pickups, and timely collections.

Promotional opportunities exist within the RAC framework. The position supports sales growth, maintains showroom standards, and upholds safety and operational guidelines across all store activities.