Account Manager - Growth, Service & Rapid Advancement

Rent-A-Center; New Orleans (LA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Flexible Spending & Health Savings

Job summary

Rent-A-Center is hiring for an Account Manager to oversee a portfolio of rental accounts and build strong customer relationships. The role includes delivering, collecting, and promoting new rental agreements while maintaining store standards.

The position emphasizes early-stage collections, responsive service, and teamwork to drive sales and account health. This is a full-time, on-site role with opportunities for growth and advancement within the RAC framework.

Qualifications

• Strong communication and customer service skills.
• High school diploma or equivalent required.
• Valid driver’s license may be required.
• At least 18 years old or older.

Responsibilities

• Oversee an assigned portfolio of accounts and build strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using management tools.
• Complete routes for deliveries, pickups, and account follow-ups.
• Provide white-glove service in-store, by phone, and at customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles and follow safety guidelines.

Skills

Communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring for an Account Manager to oversee a portfolio of rental accounts and build strong customer relationships. The role includes delivering, collecting, and promoting new rental agreements while maintaining store standards.

The position emphasizes early-stage collections, responsive service, and teamwork to drive sales and account health. This is a full-time, on-site role with opportunities for growth and advancement within the RAC framework.