Account Manager – Printing Solutions (SF Bay Area)

Hemlock Printers; San Francisco (CA); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Health & dental insurance for employee

Life, AD&D, Short/Long-term Disability

Health Spending Account (FSA)

Vacation and paid holidays

401(k) and Profit Sharing

Employee & Family Assistance Program

Job summary

Hemlock Printers in San Francisco seeks an Account Manager to develop and maintain a robust client base in the USA Sales Department.You will be the main liaison between clients and Hemlock, driving growth while upholding our reputation for quality service and integrity.

You will collaborate with Sales Management to meet annual targets, leveraging knowledge of prepress, digital, offset and wide-format printing and emerging technology trends. This is a full-time position based in the SF Bay Area.

Qualifications

• Minimum 3 years of sales experience in the graphic arts or printing services industry.
• Experience selling to marketing/communication decision-makers and Graphic Designers.
• Excellent knowledge of prepress, digital offset and wide-format print production and trends.
• Strong verbal, written, numerical and interpersonal skills.
• Ability to multi-task and meet deadlines in a fast-paced environment.
• Proven track record of achieving sales goals and working independently or in teams.

Responsibilities

• Maintain and grow sales account base; prospecting and developing relationships.
• Respond to customer inquiries by creating and submitting quotes to Customer Service.
• Submit orders for production (digital, offset, display, mail, distribution, fulfillment).
• Provide guidance and support to clients and resolve issues.
• Maintain up-to-date database of active and prospective customers in Hemlock's ERP.
• Coordinate with Customer Service to ensure production and delivery alignment.
• Present pricing proposals of varying complexities.
• Liaise with internal manufacturing to ensure customer satisfaction and sustainability.

Skills

Account management

Sales experience

Client relations

Communication skills

Travel willingness

Graphic arts knowledge

Education

Post-secondary degree or diploma in graphic communications/business/marketing

Tools

Adobe Creative Suite

MS Office

Job description

Hemlock Printers in San Francisco seeks an Account Manager to develop and maintain a robust client base in the USA Sales Department.You will be the main liaison between clients and Hemlock, driving growth while upholding our reputation for quality service and integrity.

You will collaborate with Sales Management to meet annual targets, leveraging knowledge of prepress, digital, offset and wide-format printing and emerging technology trends. This is a full-time position based in the SF Bay Area.