Account Manager- Pharmaceutical [AQ-24640]

Aquent; Conshohocken (Montgomery County); Remote; USD 90,000 - 100,000; Full time

Job summary

Aquent Studios seeks an experienced Pharma Account Manager for a full-time, remote role. Candidates must be based on the East Coast (EST).

The Account Manager will be the primary client interface across brand workstreams, ensuring compliance with processes and client guidelines while coordinating with internal teams. Reporting to the Account Director, the AM will manage multiple projects, identify opportunities, and guide client deliverables from intake to delivery, maintaining strong

Qualifications

• Bachelor’s degree required; pharma industry knowledge preferred.
• 5+ years in pharma with familiarity of regulatory requirements.
• Excellent verbal and written communication; strong presentation skills.
• Experience working under tight deadlines and changing priorities.
• Proficiency with Office apps, Google Drive, and design tools.
• Veeva Vault/Promomats experience is a must-have.

Responsibilities

• Identify and maintain relationships with key client stakeholders.
• Attend client meetings and identify revenue opportunities and scope.
• Coordinate with internal teams to manage workloads and deliverables.
• Develop scopes-of-work and lead project kick-offs.

Skills

Pharma experience

Veeva Vault

Client relations

Budget management

Project coordination

Education

Bachelor’s degree

Tools

InDesign

PhotoShop

Illustrator

Office

Google Drive

Job description

• Working Relationship: Brand Execution Managers, Job Owners, Stakeholders,3rd Party Vendors
• Status: Full Time

Account Manager- PHARMA

• Job Title: Pharma Account Manager
• Reports to: Account Director
• Location:Remote
• Working Relationship: Brand Execution Managers, Job Owners, Stakeholders,3rd Party Vendors
• Status: Full Time

About The Role

Aquent Studios is seeking an experienced Pharma Account Manager to join our team in a full-time, remote capacity. To best support client collaboration and day-to-day operations, candidates must be based on the East Coast (EST).

General Responsibilities

Reporting to the Account Director, the Account Manager is the key client interface across all brand related workstreams. This role will maintain a deep and current understanding of the brand and its label, competitive environments, and applicable strategies and objectives. In so doing, the AM will interact with key stakeholders and ensure integration, efficiency and client-dictated compliance with all stated processes and requirements.

This role will provide guidance, as needed, towards the creation of client deliverables while highlighting potential challenges and considerations. This support will not be confined to that which can be provided by Aquent and, in fact, will benefit all potential third‑party suppliers/vendors/agencies. This role will be responsible for job intake for those initiatives of a larger, more strategic nature, and will partner with Internal Aquent Team members for their specific handling of other deliverables. They will gather and understand all project requirements and will be responsible for prepping and handing off assignments to the Project Management teams as well as direct client communication throughout the lifecycle of projects.

Day-to-Day Responsibilities

• Identify and maintain effective relationships with key client stakeholders
• Attend day-to-day contact, client-facing meetings, while identifying revenue opportunities, project scope, production work effort
• May require client onsite visits and meetings
• Collaborate with Project Team in assigning and managing workloads
• Help establish goals and manage client expectations to ensure successful project execution and delivery
• Identify and develop new business opportunities within assigned brand teams and across all work channels (i.e., Studio, CA, DET, etc.)
• Partner with internal team on the resolution of issues and identification of opportunities regarding their clients and projects
• Participate in the development of scopes-of-work (SOWs), estimating, and project kick-offs
• Master understanding of client guidelines, processes and production requirements
• Assist in creation and delivery of Aquent capabilities pitch presentations to new contacts
• Display an excellent customer service attitude at all times, and effectively represent Aquent’s values
• Develop a keen understanding of the client’s visual brands, target audiences, competitive environment, and marketing/communication objectives
• Manage multiple projects concurrently, taking ownership of all interim and final deliverables, managing client expectations, and meeting all commitments/deadlines
• Develop and communicate project scope, objectives, requirements, and budget parameters to internal teams
• Oversee management and maintenance of budget tracking for assigned PO/project(s)
• Demonstrate a high-level understanding of all phases of the design/production process from project inception through final release of files
• Work closely with Project Managers to ensure that deadlines are met, client feedback and changes are accurately communicated, and project-related issues are quickly resolved
• Evaluate and analyze client efforts and provide recommendations for optimizing performance against strategic goals

Qualifications

• Bachelor’s degree in a related field
• 5+ years in the pharmaceutical industry, familiarity with industry terms, and a high level of understanding of industry compliance requirements
• Strong verbal, written communication, and presentation skills
• Experience working under strict timeline demands and demonstrated ability to juggle multiple quick-turn projects and changing priorities
• Proficiency with basic office computer applications, especially Office, Google Drive, and Adobe commenting and review tools
• Basic understanding of InDesign, PhotoShop, and Illustrator, as well as print production and image/data rights
• Veeva Vault/ Promomats experience a must have
• Knowledgeable about new technologies particularly around digital marketing
• Strong business acumen

Client Description

Aquent Studios is a global creative studio that delivers scale, speed and efficiency to the world’s most recognized brands. We create the work that matters the most to them—work that has a real impact on their business. As an Aquent Studio team member, you’ll have the opportunity to engage with the largest and most influential companies in the world, solving design challenges and extending their brands across tactic types and platforms, including digital design, UI/UX, video, motion, content, print design, web development, and more. If you want to do work that matters in a collaborative setting that values ingenuity and personal growth, you have found the right place!

Other Requirements

The target hiring compensation range for this role is $90-100K salary. However, final compensation level will be determined based on experience and scope alignment.