Account Manager

Ewing Landscape Materials, Inc.; San Carlos (CA); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Paid Time Off (PTO)

Profit Sharing

Job summary

A well-established landscape supply company in San Carlos, CA is seeking an Account Manager to foster long-term relationships with customers and oversee a portfolio of accounts. The ideal candidate will have proven experience in account management, strong communication skills, and a customer-focused approach. Responsibilities include negotiating contracts, tracking account metrics, and collaborating with internal teams to enhance customer experiences. The position offers competitive pay and substantial benefits, including healthcare and retirement plans.

Qualifications

• Proven work experience as an Account Manager or similar role.
• Ability to communicate and influence stakeholders at all levels.
• Solid experience with CRM software and MS Office.

Responsibilities

• Lead point of contact for customer account management.
• Build and maintain strong client relationships.
• Negotiate contracts to maximize profits.
• Develop new business with existing clients.

Skills

Client communication

Negotiation

CRM software proficiency

Attention to detail

Presentation skills

Tools

Salesforce

MS Office (Excel)

Job description

Ewing Outdoor Supply

926 Bransten Road

San Carlos, CA 94070

Pay rate $85-105k DOE

Ewing Outdoor Supply is looking for an Account Manager to create long‑term, trusting relationships with our customers. As we grow the market, the Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports.

Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross‑functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel. If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team‑wide sales quotas. Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long‑run.

Responsibilities

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long‑lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Qualifications

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client‑focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing

We have the 4 C’s that make your job a career!

Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

Culture- We are family‑owned, which gives us a unique culture, and we have fun with everything we do!

Care- We care about all our employees because we would not be where we are now (creeping up on 100 years) if it weren’t for you!