Account Manager - Melbourne, FL

AeroBase Group; Melbourne (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401K

PTO/Vacation accrual

Job summary

A dynamic technology firm located in Melbourne, Florida, is seeking an Account Manager. This role involves handling customer inquiries, providing product information, troubleshooting issues, and maintaining customer records. Ideal candidates will have prior experience in customer service or sales and possess excellent communication skills. The company promotes from within, offering strong career advancement opportunities. Benefits include health, vision, dental, 401K, and paid time off, with a salary range of $50,000–$60,000 for first-year reps.

Qualifications

• Previous experience in customer service, sales, or related fields.
• Ability to build rapport with clients.
• Ability to prioritize and multitask.
• Positive and professional demeanor.
• Proficient in computer skills, including internet navigation and email management.
• Excellent written and verbal communication skills.

Responsibilities

• Handle customer inquiries through email and phone.
• Provide information about products and services.
• Troubleshoot and resolve product issues.
• Document and update customer records based on interactions.
• Develop and maintain product knowledge.

Skills

Customer service experience

Sales experience

Ability to build rapport

Prioritization skills

Excellent communication skills

Computer skills

Job description

We are seeking an Account Manager to join our team! You will be responsible for helping customers by providing product and service information and resolving any order issues.

The ideal candidate will possess a self‑motivated work ethic and will be looking to gain experience in marketing and account management. Prior positions that do well are: College Student, Bank Tellers, Retail, Customer Service, Inside Sales.

Responsibilities

• Handle customer inquiries through email and the telephone
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Proficient in computer skills, including internet navigation, email management, and word processing software
• Excellent written and verbal communication skills

Why You Should Join Us

This is a unique opportunity to start a long‑term career. We always promote from within, so your hard work and talent will directly translate into new opportunities. The most dedicated individuals will be selected for advancement within the organization.

Location: Melbourne, Florida office

Schedule: Monday - Friday, 8 a.m. - 5 p.m. (onsite)

Benefits: Health, Vision, Dental, 401K, PTO/Vacation accrual

Pay: First year reps typically average $50,000-$60,000

We're reviewing resumes now and will be scheduling interviews in the coming days. If you're ready to start building your career, we want to hear from you!