Account Manager - Mechanical Plumbing/HVAC

Bartingale Mechanical; Eau Claire (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Group Term Life Insurance

Short & Long-Term Disability

401K with Employer Match

Auto Allowance/Travel

Employee Stock Purchase Plan

Profit Sharing

Paid Time Off

Paid Holidays

Employee Referral Bonus

Training & Growth

Discounts via Perks Marketplace

Company Engagement

Job summary

Bartingale Mechanical, based in Eau Claire, WI, is seeking an Account Manager to serve as the primary contact for customers, coordinating solutions and guiding long-term facility plans. You will work with service and operations teams to strengthen relationships, expand services, and drive account growth.

Ideal candidates have 2+ years in HVAC account management, strong MS Office and CRM skills, and a valid driver's license. Travel ~50% to local/regional client sites is required.

Qualifications

• 2+ years of HVAC industry experience with client account management.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Experience using CRM systems to manage accounts.
• Strong ability to build, maintain, and grow client relationships.
• Valid driver's license.

Responsibilities

• Build and maintain strong relationships with customers, primary contact.
• Meet with clients to understand needs, goals, and long-term facility plans.
• Manage preventive maintenance and service agreements.
• Coordinate solutions with internal service and operations teams.
• Identify opportunities to expand services and grow accounts.
• Monitor account performance, prepare customer reports, and provide recommendations.
• Travel regularly to customer sites in local and regional area.

Skills

HVAC experience

CRM experience

Relationship building

MS Office

Tools

CRM systems

Job description

Account Manager - Mechanical Plumbing/HVAC

Account Manager - Mechanical Plumbing/HVAC

Build What’s Next with Bartingale Mechanical

Proudly serving Eau Claire and the surrounding communities, Bartingale Mechanical is built on a commitment to quality workmanship, dependable service, and long-term customer relationships. As an Account Manager, you’ll serve as a trusted partner to our clients—anticipating their needs, coordinating effective solutions, and helping them plan for the future. You’ll work alongside experienced service and operations teams while strengthening relationships, expanding accounts, and directly influencing the customer experience. If you’re proactive, relationship-driven, and skilled at turning complex needs into practical solutions, you’ll find a rewarding career here.

At a Glance

Employment Type: Full-Time, Exempt

Travel: Approximately 50% to local/regional client sites/customer locations.

Required Experience: 2+ years

Schedule: Standard full-time schedule. Work hours may occasionally vary to support customer needs, travel, service requirements, and operational priorities.

Benefits Start: First of the month following 20 calendar days from date of hire.

What You'll Do

• Build and maintain strong relationships with customers, serving as their primary point of contact.
• Meet with clients to understand their needs, goals, and long-term facility plans.
• Manage preventive maintenance and service agreements, ensuring customer requirements are understood and supported.
• Partner with internal service and operations teams to coordinate solutions and resolve customer concerns.
• Identify opportunities to strengthen client relationships, expand services, and support account growth.
• Monitor account performance, prepare customer reports, and provide recommendations based on customer needs and market trends.
• Travel regularly to customer sites throughout the local and regional service area.

What We're Looking For

We are looking for a relationship-driven Account Manager who understands the HVAC or building services industry and enjoys helping customers solve problems, plan ahead, and achieve their operational goals.

• Required Qualifications
• Two or more years of experience in the HVAC industry or a related sector, including client account management, with the ability to apply industry knowledge and provide strategic guidance to customers.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Experience using CRM systems or similar tools and processes to manage customer accounts and track account activity.
• Demonstrated ability to build, maintain, and effectively manage client relationships.
• Strong skill in identifying customer needs and translating them into practical, actionable solutions.
• Must possess and maintain a valid driver's license.

This position is eligible for discretionary bonus and profit sharing based on company performance in addition to other benefits that support the total well-being of you and your family. Some benefits include:

• Employer-Paid Coverage: Group Term Life, Short & Long-Term Disability Coverage
• 401K with Employer Match
• Auto Allowance Program/Business Travel
• Discounted Company Stock (Employee Stock Purchase Plan)
• Profit Sharing
• Generous Paid Time Off & Paid Holidays
• Employee Referral Bonus Program
• Robust Training/Development & Professional Growth Opportunities
• Exclusive Discounts: Access to Perks Marketplace Discount Program
• Company Engagement, and More

About Bartingale Mechanical

Bartingale Mechanical is a leading provider of commercial plumbing, HVAC, temperature controls, and building automation services throughout Western Wisconsin. Headquartered in Eau Claire, we combine advanced technology with experienced field expertise to deliver dependable heating, cooling, refrigeration, and automation solutions.

As part of the Jamar Company family, Bartingale combines the responsiveness and relationships of a local team with the resources, stability, and shared expertise of a larger specialty-services organization. Our team is committed to safety, quality, innovation, and exceptional customer service—helping clients improve comfort, efficiency, and long-term building performance.

All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre‑employment drug screening and background check.

This position is not eligible for sponsorship.

The Jamar Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you are a person with a disability and need assistance with the application process, or if you're experiencing difficulty using our website to apply for a position, please reach out to our Human Resources department at [e-mail]