Account Manager - Manufacturing ERP & Supply Chain

ProRecruiters; Claremore (OK); On-site; USD 33,000 - 44,000; Full time

Job summary

ProRecruiters in Claremore, OK is seeking an Account Manager to serve as the primary liaison between customers and internal teams. You will manage orders, provide production updates, ensure on-time delivery, and maintain strong relationships with clients and suppliers.

This role emphasizes communication, organization, and attention to detail in a fast-paced manufacturing environment. Working Monday to Friday, full-time with contract potential, starting pay of $24 per hour, depending on

Qualifications

• 2 years of customer service experience in a manufacturing environment required.
• Experience with spreadsheets, databases, ERP systems, and manufacturing data.
• ERP experience required or strongly preferred, with Epicor experience highly desirable.
• Procurement experience is a plus.

Responsibilities

• Serve as a primary point of contact between customers and internal departments.
• Provide customers with order status, production updates, and delivery information.
• Follow customer projects and orders from initiation through completion.
• Maintain positive customer relationships through timely communication and effective issue resolution.
• Accurately track project and customer information throughout the entire process.
• Coordinate with Engineering, Production, Quality, and Shipping to support on-time delivery.
• Monitor production schedules and material movement throughout the manufacturing process.
• Support planning activities that improve efficiency, quality, and delivery performance.
• Maintain accurate documentation and tracking information in Excel and internal systems.
• Assist with supplier communication, material availability, and procurement activities.
• Support discussions involving raw materials, pricing, and supplier agreements.
• Help maintain supplier relationships that support production and customer requirements.

Skills

Customer service

Communication

Organizational skills

Problem solving

Education

High school diploma or equivalent

Business, supply chain or related education preferred

Tools

Epicor ERP

Microsoft Excel

Pivot tables

Job description

ProRecruiters in Claremore, OK is seeking an Account Manager to serve as the primary liaison between customers and internal teams. You will manage orders, provide production updates, ensure on-time delivery, and maintain strong relationships with clients and suppliers.

This role emphasizes communication, organization, and attention to detail in a fast-paced manufacturing environment. Working Monday to Friday, full-time with contract potential, starting pay of $24 per hour, depending on