Account Manager (m/f/d)

Remote; San Francisco (CA); Remote; USD 54,000 - 78,000; Full time

Benefits offered by this job

Remote work

Team bonus

Health insurance

Home office stipend

Office Berlin access

Hybrid work option

Modern equipment

Annual leave 30 days

Office fruit and coffee

Job summary

XTB is seeking full-time Account Managers (m/f/d) in Germany to drive professional acquisition and ongoing account management via phone and email. You will engage with clients, conduct consultations, support product launches, and contribute to educational materials.

Native German and strong English, sales drive, and interest in financial markets are essential. Remote options within Germany are available, with a supportive team and performance-based bonuses.

Qualifications

• Stock market interest and a passion for financial markets.
• Sales drive and enthusiasm for selling and customer engagement.
• Native-level German with strong English language skills.
• Excellent communication and presentation abilities to explain complex products.
• High personal accountability, proactive, and able to work under time pressure.
• Preferred: degree or apprenticeship in finance, business, economics, or related field.

Responsibilities

• Acquire interested individual and corporate clients primarily via phone/email (no cold calling).
• Conduct phone consultations with new clients about XTB products and accounts; provide after-sales support.
• Provide ongoing account management and support for active client base.
• Win-back and reactivate inactive clients.
• Represent at trade fairs and sales events across Germany (up to 5/year).
• Support product and platform launches; contribute to educational programs for clients; create materials for clients.

Skills

Stock market interest

Sales drive

German native

English skills

Communication skills

Accountability

Education

Finance degree

Commercial apprenticeship

Tools

Salesforce

Job description

XTB is a leading European online broker characterized by years of experience, personalized service, and forward-looking technologies. Whether you want to invest long-term or trade actively - XTB is the place where your money works! We offer our clients everything they need to achieve their financial goals.

XTB has been operating as a FinTech since 2005. Its rapid growth story led to an IPO in 2016, making XTB the fourth-largest publicly listed Forex and CFD broker globally. With around 1,500 employees, the XTB Group serves nearly 3 million clients in more than 19 countries worldwide (including 13 branches) and has added a wide range of products and services to its portfolio over the years.

To strengthen our sales team and the XTB brand across the German-speaking region, we are looking for full-time Account Managers (m/f/d) across Germany as soon as possible.

Responsibilities:

• Professional acquisition of interested individual and corporate clients, primarily via phone and email (no cold calling!)

• Phone consultations with new clients regarding XTB's products and accounts, including after-sales support

• Ongoing account management and support for your active client base

• Win-back and reactivation of inactive clients

• Participation in trade fairs and sales events across Germany (up to 5 times per year)

• Supporting product and platform launches

• Assisting with and delivering educational programs for clients Contributing to the creation of various materials for existing and prospective clients

What you bring to the table:

• A strong interest in the stock market, trading, and financial markets in general

• Sales drive and a genuine enthusiasm for selling and customer engagement

• Native-level German (written and spoken) as well as good English language skills

• Excellent communication and presentation skills to explain complex financial products clearly

• High level of personal accountability, proactive initiative, and the ability to work under time pressure

• Preferred, but not mandatory: a completed degree or commercial apprenticeship in finance, business, economics, or a related field

Nice to have:

• Experience with Salesforce or other CRM system

• Stocks/CFDs knowledge

What we offer:

• Permanent employment contract, up to 100% remote work within Germany

• No shark-tank mentality: we work collaboratively as a team and reward success with an attractive quarterly team bonus

• Company health insurance with an annual budget of over 600 EUR for treatment allowances and supplemental dental coverage (including premium dental care / PVZ)

• Remote & Hybrid work: working from home and the option to work at our Berlin office are part of our offering (flexible/hybrid tailored to your preferences)

• Monthly home office stipend of 50 EUR to help offset your remote work costs

• 30 days of annual paid leave (based on a 5-day workweek), plus additional vacation benefits based on length of service

• Modern equipment for home and office: company laptop and full peripheral setup

• Fresh fruit, water, and unlimited coffee at the office to keep you energized, focused, and healthy