Account Manager – Live Event Production

Vantage Production Group; Chicago (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Holiday break

Year-round work

Job summary

Vantage Production Group in Lemont, IL is seeking an Account Manager to guide clients from first inquiry through final invoicing. You will serve as the main contact and collaborate with our production teams to plan, schedule, and coordinate events.

Candidates should bring five years in live event production or related fields and a solid knowledge of audio, lighting, video, and staging. This is a full-time, in-person role with growth opportunities.

Qualifications

• Five or more years in live event production or related field.
• Knowledge of professional audio, lighting, video, and staging equipment.
• Understanding of event workflows, scheduling, and logistics.
• Experience coordinating events, managing projects, or communicating with clients is a plus.

Responsibilities

• Serve as primary contact for clients from inquiry through event completion.
• Gather event details, schedules, production requirements, and other information from clients.
• Prepare quotes and proposals using established pricing guidelines and production resources.
• Enter and maintain accurate event schedules, equipment information, and project details in our event management software.
• Coordinate with internal audio, lighting, video, staging, and logistics departments.
• Manage multiple events simultaneously while tracking deadlines, changes, and client requests.
• Maintain clear and professional communication with clients and internal team members.
• Prepare and send final invoices following event completion.
• Develop and maintain strong relationships with existing clients.
• Assist with incoming inquiries and new client opportunities.
• Work closely with the Account Manager to ensure projects move efficiently from planning through completion.

Skills

Organizational skills

Time management

Attention to detail

Computer skills

Team collaboration

Customer service

In-person work

Job description

Company Description

Vantage Production Group is a full-service technical event production company providing audio, video, lighting, and staging services for events of all sizes. As a one-stop solutions provider, Sound Works delivers professional management of all technical aspects of live events while helping clients stay within budget. Clients value the peace of mind that comes from partnering with capable, experienced professionals who handle equipment, logistics, and technical issues. Team members join a client-focused organization committed to reliable service, high-quality production standards, and stress reduction for event organizers.

Position Overview

The Account Manager is responsible for managing events from the initial client inquiry through final invoicing. This position serves as a primary point of contact for clients and works closely with our internal production departments to ensure events are properly planned, scheduled, and coordinated.

The ideal candidate has at least five years of experience in the live event production industry and a solid understanding of production equipment, terminology, logistics, and workflows.

Previous account management experience is not required. We welcome candidates with backgrounds in audio, lighting, video, staging, event operations, or production management who are interested in transitioning into an office-based position.

This position reports directly to our Senior Account Manager.

Key Responsibilities

• Serve as a primary point of contact for clients from initial inquiry through event completion.
• Gather event details, schedules, production requirements, and other necessary information from clients.
• Prepare detailed quotes and proposals using established company pricing guidelines and production resources.
• Enter and maintain accurate event schedules, equipment information, and project details within our event management software.
• Coordinate with internal audio, lighting, video, staging, and logistics departments.
• Manage multiple events simultaneously while tracking deadlines, changes, and client requests.
• Maintain clear and professional communication with clients and internal team members.
• Prepare and send final invoices following event completion.
• Develop and maintain strong relationships with existing clients.
• Assist with incoming inquiries and new client opportunities.
• Work closely with the Account Manager to ensure projects move efficiently from planning through completion.

Qualifications

Preferred Experience

• Five or more years of experience in live event production, audiovisual production, staging, or a related field.
• Working knowledge of professional audio, lighting, video, and staging equipment.
• Understanding of event production workflows, scheduling, and logistics.
• Experience coordinating events, managing projects, or communicating with clients is a plus.

Required Skills

• Strong organizational and time management skills.
• Ability to manage multiple projects and deadlines simultaneously.
• High attention to detail and accuracy.
• Strong computer skills and ability to learn new software.
• Ability to work independently while collaborating with a team.
• Professional, dependable, and customer-service-oriented attitude.
• Full-time, in-person position at our Lemont, Illinois office.
• Monday through Friday, 9:00 AM–5:00 PM.
• This is not a remote or hybrid position.
• Annual salary: 60,000 - 75,000 based on experience.
• Company-sponsored health insurance
• Two weeks of paid vacation annually.
• Paid company holiday break from December 24 through January 2.
• Stable, year-round employment.
• Opportunity for professional growth within an established live event production company.

Why Join Our Team?

If you've spent years working in live event production and are looking for an opportunity to put your industry knowledge to work in a more consistent, office-based environment, this could be a great fit.

You'll remain involved in the live production industry, helping coordinate a wide variety of events without the demanding travel schedules, late nights, and frequent weekends often associated with on-site production work.

We're looking for someone who understands the industry, enjoys working with clients, and takes pride in keeping projects organized and running smoothly.