Account Manager, Lender-Placed Insurance (Remote)

Assurant, Inc.; United States; Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Remote work (US-based)

Day-one benefits

401(k) plan with 100% match up to 6%

Career development resources

Job summary

Assurant, Inc. is seeking an Account Manager to support lender-placed insurance clients. You will coordinate with Operations, Business Relationship Management, projects, claims, underwriting, customer care, and more to keep client priorities visible, organized, and moving forward.

This remote US role suits someone who excels at relationship building and hands-on execution. You will lead recurring client conversations, coordinate deliverables, monitor performance, and help resolve concerns before

Qualifications

• Bachelor's degree, or equivalent professional experience.
• 3+ years of experience in mortgage loan servicing, financial services, insurance, or another professional business environment.
• Ability to balance and manage multiple needs, deliverables, and competing priorities while meeting deadlines and maintaining strong follow-through.

Responsibilities

• Support the day-to-day relationship and delivery for assigned lender-placed insurance clients, representing client needs while balancing Assurant's operational, contractual, regulatory, and business responsibilities.
• Lead recurring client and internal meetings, including preparing agendas and updates, presenting progress and concerns, documenting decisions, and driving clear follow-through.
• Maintain task plans, project trackers, audit matrices, and action logs that keep commitments, owners, deadlines, dependencies, and client expectations organized and visible.
• Coordinate client requests, audits, implementations, complaints, service concerns, and operational issues across internal partners, maintaining ownership through resolution or an agreed next step.
• Analyze reporting, service levels, scorecards, claims, operational trends, and client feedback to identify risks and recommend improvements to service, workflows, documentation, processes, or efficiencies.

Skills

Relationship building

Work coordination

Organization

Professional presentation

Education

Bachelor's degree

Equivalent professional experience

Job description

Assurant, Inc. is seeking an Account Manager to support lender-placed insurance clients. You will coordinate with Operations, Business Relationship Management, projects, claims, underwriting, customer care, and more to keep client priorities visible, organized, and moving forward.

This remote US role suits someone who excels at relationship building and hands-on execution. You will lead recurring client conversations, coordinate deliverables, monitor performance, and help resolve concerns before