Account Manager – Last Mile, Logistics & Warehousing (Fully Remote)

WorkWhile; United States; Remote; USD 65,000 - 95,000; Full time

Job summary

WorkWhile is seeking an experienced Account Manager to oversee a portfolio in last-mile, logistics and warehousing. You will own account health, forecast demand, and report on key metrics while partnering with Sales and Operations to grow presence and ensure supply meets demand.

You will build relationships with site managers, operations leaders, and HR stakeholders, resolve escalations quickly, and utilize CRM tools to drive negotiations and outcomes that support a scalable staffing model.

Qualifications

• 3-5+ years of account management experience in logistics or staffing.
• Strong understanding of warehouse and delivery operations.
• Excellent communication, negotiation, and CRM skills.

Responsibilities

• Own account health, forecasting, and reporting on key metrics.
• Build a portfolio across last-mile, logistics, and warehousing accounts.
• Collaborate with Sales and Ops to expand presence and ensure supply meets demand.
• Resolve escalations quickly to minimize disruption.
• Build strong relationships with site managers, operations leaders, and HR stakeholders.

Skills

Account management

CRM proficiency

Forecasting

Communication

Negotiation

Job description

• Manage a portfolio of accounts in last-mile, logistics, and warehousing.
• Build strong relationships with site managers, operations leaders, and HR stakeholders.

Responsibilities:

• Own account health, forecasting, and reporting on key metrics.
• Collaborate with Sales and Ops to expand presence and ensure supply meets demand.
• Resolve escalations quickly to minimize disruption.

Qualifications:

• 3-5+ years of account management experience in logistics or staffing.
• Strong understanding of warehouse and delivery operations.
• Excellent communication, negotiation, and CRM skills.

WorkWhile

WorkWhile matches hourly workers with shifts that fit their skills and lives, aiming to disrupt the $650 billion staffing market. Backed by Khosla Ventures and recognized for 10x growth, it has a mission-driven, supportive culture.