Account Manager - Landscape Maintenance

gothiclandscape; San Jose (CA); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Annual bonus

Healthcare

401(k) match

9 paid holidays

Paid vacation and sick leave

Company-paid take-home vehicle

Cell phone and laptop

Training and certifications

Career advancement opportunities

Team-oriented environment

Job summary

Gothic Landscape, the nation's largest family-owned commercial landscaping company, seeks an outdoor-centered Account Manager in Santa Clara, CA. You will manage a large portfolio of commercial accounts, lead crews, and deliver exceptional service while growing our branch’s contract base.

You will build trust with clients, identify opportunities, and present bids for additional services, all while ensuring top-quality, timely work and ongoing customer satisfaction.

Qualifications

• 5+ years of commercial landscape experience
• 2–3+ years training and managing multiple landscape crews
• 3+ years of customer service, sales, account management, or comparable experience
• Strong consultative selling skills and ability to present proposals/bids
• Excellent written and verbal communication, time management, and problem-solving skills

Responsibilities

• Build and maintain strong relationships with commercial landscape clients
• Ensure high-quality, timely service and meet client expectations
• Lead and support landscape maintenance crews, dispatch and planning
• Conduct site-quality inspections and communicate findings to clients and teams
• Identify opportunities for additional services and develop proposals/bids
• Grow branch contract base within targeted markets and geographies
• Partner with leadership to meet customer retention, growth and profitability goals
• Serve as trusted advisor by understanding client needs and recommending solutions

Skills

Leadership

Sales

Customer service

Communication

Time management

Problem solving

Relationship building

Independent work

Education

Horticulture degree

Landscape management degree

Business degree

Job description

Landscape Maintenance Account Manager

Santa Clara, CA | $95,000–$105,000 + Annual Bonus Potential

At Gothic Landscape, we are about delivering extraordinary customer service and building authentic relationships—not only with our clients, but with our teams. With ingenuity, vision, and dedication, we transform landscapes into places where people live, work, and play.

As the nation's largest family-owned and operated commercial landscaping company, we never forget why we do what we do—and who makes it all possible. Our people are the foundation of our success. Together, we create something unique that continues to grow year after year.

Are You Our Next Great Landscape Maintenance Account Manager?

If you're a relationship-driven leader who enjoys working outdoors, managing teams, solving problems, and delivering exceptional service to commercial landscape clients, we want to meet you!

What You’ll Do

As an Account Manager, you will:

• Build and maintain strong relationships with commercial landscape clients through consistent communication, responsiveness, and exceptional service.
• Ensure customers receive high-quality, timely service and that client expectations are consistently met.
• Lead and support landscape maintenance crews, including morning dispatch, workload planning, performance management, coaching, and addressing employee or customer concerns.
• Conduct proactive property and site-quality inspections and communicate findings and action plans to both clients and internal teams.
• Identify opportunities for additional services and develop proposals and bids that create value for our customers.
• Network within the market and generate referrals and new business opportunities.
• Help grow the branch's contract base within targeted market segments and geographic areas.
• Partner with branch leadership to achieve goals related to customer retention, quality, growth, employee development, and profitability
• Serve as a trusted advisor to clients by understanding their needs and proactively recommending solutions.

What We’re Looking For

The ideal candidate is a confident leader who combines commercial landscape knowledge, operational leadership, customer service, and sales ability.

• Qualifications & Experience
• 5+ years of commercial landscape experience, with client and crew management experience strongly preferred.
• Proven success managing a large portfolio of commercial landscape maintenance accounts.
• 2- or 4-year college degree in horticulture, landscape management, business, or a related field preferred; equivalent industry experience will be considered.
• 2–3+ years of experience training and managing multiple landscape crews, gardeners, or field employees.
• 3+ years of customer service, sales, account management, or comparable experience.
• Strong consultative selling skills with the ability to identify opportunities and sell additional landscape services.
• Strong written and verbal communication skills, including the ability to prepare and present proposals and bids.
• Excellent time-management, organizational, and problem-solving skills.
• Strong work ethic with the ability to work independently while collaborating effectively with branch leadership and field teams.
• Ability to build trust and credibility with clients, employees, and coworkers.

Why You’ll Love Working at Gothic

At Gothic Landscape, we believe your success is our success. We invest in our people and provide opportunities to build a long-term career.

Perks & Benefits

• $95,000–$105,000 annual salary
• Annual bonus potential based on individual and branch performance
• Healthcare benefits
• 401(k) with company match
• 9 paid holidays
• Paid vacation and sick leave
• Company-paid take-home vehicle
• Company-paid cell phone and laptop
• Paid training and professional certifications
• Career advancement opportunities
• A fast-paced, team-oriented environment
• A culture that fosters growth, inspires longevity, and rewards mutual loyalty

Specific compensation may vary based on skills, experience, qualifications, and location.

Grow Your Career With Gothic Landscape

If you're ready to take the next step in your career and make an impact with a company that values people, relationships, accountability, and growth, we want to hear from you.