Branch Manager - Landscape Maintenance

gothiclandscape; Palo Alto (CA); On-site; USD 120,000 - 155,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) match

Paid holidays

Paid vacation

Company vehicle

Company laptop

Professional certifications

Career advancement

Fast-paced environment

Work-life balance

Loyalty culture

Job summary

Gothic Landscape in Palo Alto seeks an experienced Branch Manager to lead the local team and drive profitability through quality service, strong client relationships, and effective operations.

You will oversee budgets, develop talent, and build growth strategies while delivering exceptional customer experiences. The role offers leadership responsibility in a fast-paced, family-owned environment with growth opportunities.

Qualifications

• Bachelor's degree preferred.
• Minimum of 5 years in landscape industry experience.
• Minimum of 3 years of leadership or management experience.
• Proven ability to lead, coach, develop, and motivate high-performing teams.
• Strong organizational and time-management skills.
• Extensive experience in client relationship management and problem resolution.
• Ability to manage multiple priorities while maintaining high standards of quality and customer service.
• Strong business acumen with understanding of branch operations, budgets, profitability, and growth.

Responsibilities

• Lead the Palo Alto branch in achieving objectives for quality, client retention, growth, and profitability.
• Ensure operations have the people, equipment, and budgets to perform successfully.
• Personally inspect jobs to evaluate quality and ensure plans are executed.
• Lead branch team-building, training, coaching, and development initiatives.
• Build strong relationships with clients through regular communication and satisfaction initiatives.
• Address customer concerns quickly and professionally.
• Communicate goals and ensure alignment across teams.
• Develop bench strength within field and management teams for current and future growth.
• Identify and develop internal talent with promotion from within when possible.
• Partner with the Business Developer to identify new opportunities and drive market growth.
• Develop and execute annual, monthly, and weekly business plans for branch operations.
• Hold teams accountable for achieving operational, financial, customer service, and development goals.

Skills

Leadership

Client relationship management

Team development

Budgeting

Growth strategy

Education

Bachelor's degree

Job description

Branch Manager – Palo Alto, CA

Cultivate Your Potential with a Great Career at Gothic Landscape!

At Gothic Landscape, we are committed to delivering extraordinary customer service and building authentic relationships—not only with our clients, but with our teams. With ingenuity, vision, and dedication, we transform landscapes into places where people play, work, and live.

As the largest family-owned and operated landscaping company in the nation, we never forget why we do what we do—and who makes it all possible. Together, we create something unique that continues to grow year after year.

The Opportunity

We are seeking an experienced Branch Manager to lead our Palo Alto, CA branch. This is a key leadership position responsible for the overall success of the branch, including quality, client retention, team development, business growth, operational performance, and profitability.

At Gothic, an effective leader is someone who demonstrates integrity, drive, endurance, and enthusiasm. Building high-performing teams with strong moral and ethical character—and consistently doing what is right for our clients and employees—are essential qualities of a successful Gothic leader.

What You'll Do

• Lead the Palo Alto branch in achieving its overall objectives for quality, client retention, growth, and profitability
• Ensure the operations team has the people, equipment, resources, and detailed budgets necessary to perform successfully
• Personally inspect jobs to evaluate quality, identify opportunities for improvement, and ensure operational plans are being effectively executed
• Lead branch team-building, training, coaching, and employee development initiatives
• Build strong relationships with clients through regular communication, meetings, industry events, and customer satisfaction initiatives
• Ensure customer concerns and reasonable requests are addressed quickly, professionally, and effectively
• Communicate company goals and departmental objectives throughout the branch and ensure teams are aligned and working together
• Develop strong bench strength within field and management teams to support current operations and future growth
• Identify and develop internal talent, with promotion from within preferred whenever possible
• Partner closely with the Business Developer to identify new opportunities and drive market growth
• Develop and execute appropriate annual, monthly, and weekly business plans for branch operations
• Hold teams accountable for achieving operational, financial, customer service, and employee-development goals

Are You the Right Fit?

We are looking for a leader who is passionate about people, customer service, operational excellence, and growing a successful business.

Qualifications and experience include:

• Bachelor's degree (B.A. or B.S.) from a four-year college or university is highly preferred
• Minimum of 5 years of landscape industry experience
• Minimum of 3 years of leadership or management experience
• Proven ability to lead, coach, develop, and motivate high-performing teams
• Strong organizational and time-management skills
• Extensive experience in client relationship management and problem resolution
• Demonstrated ability to manage multiple priorities while maintaining high standards of quality and customer service
• Strong business acumen with an understanding of branch operations, budgets, profitability, and growth

Compensation

$120,000–$155,000 base salary per year

Specific compensation may vary based on skills, and experience

Additional year-end annual bonus potential based on branch and individual performance.

Perks & Benefits

• Comprehensive healthcare benefits
• 401(k) match program
• 9 paid holidays
• Paid vacation and sick leave
• Company-paid take-home vehicle
• Company-paid cell phone and laptop
• Paid training and professional certifications
• Career advancement opportunities
• Fast-paced, collaborative working environment
• Strong work-life balance
• A culture that fosters growth, inspires longevity, and rewards mutual loyalty

Grow With Gothic Landscape

At Gothic Landscape, we believe your success is our success. We invest in our people, develop leaders from within, and provide opportunities to build a rewarding, long-term career.

The only thing missing is YOU.