Account Manager, Key Partners - Travel Tech

Expedia Group; Austin (TX); On-site; USD 137,000 - 192,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Travel discounts

IATAN membership

Job summary

Expedia Group is seeking an Account Manager for Key Partners, North America, to lead a portfolio of hotel partners from the Austin area. You will drive performance, manage relationships at senior levels, and collaborate with cross-functional teams to optimize rate, inventory, and content.

You will analyze partner performance, prepare reviews, and support contract renewals and onboarding, leveraging Expedia Group tools and reporting capabilities.

Qualifications

• Bachelor's degree or equivalent required.
• 4+ years in commercial, account management, customer success, or partner-facing role.
• Comfort with data, basic reporting, identifying trends and explaining findings.

Responsibilities

• Own day-to-day performance of an assigned portfolio of hotel partners.
• Monitor performance vs goals and translate data into recommendations.
• Build trusted relationships with senior partner contacts.
• Coordinate with internal teams to resolve issues and implement plans.
• Support renewals and onboarding with correct rate, inventory and content setup.
• Deliver weekly/monthly reporting and assist in complex negotiations.

Skills

Account management

Data analysis

Communication

Negotiation

Project management

CRM tools

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

CRM tools

Job description

Expedia Group is seeking an Account Manager for Key Partners, North America, to lead a portfolio of hotel partners from the Austin area. You will drive performance, manage relationships at senior levels, and collaborate with cross-functional teams to optimize rate, inventory, and content.

You will analyze partner performance, prepare reviews, and support contract renewals and onboarding, leveraging Expedia Group tools and reporting capabilities.