Account Manager JN -092026-181538

Goodwin Recruiting; Los Angeles (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Healthcare Coverage

PTO and Sick Days

401k with match

Job summary

Goodwin Recruiting is seeking an experienced Benefits Account Manager to support a book of employer group accounts. The role focuses on client relationships, renewal planning, and open enrollment coordination, both virtually and onsite.

The ideal candidate holds a Life & Health Insurance license, is bilingual (Korean/Chinese/Japanese), and has 3+ years of group benefits experience, with strong communication and carrier coordination skills.

Qualifications

• Licensed Life & Health Insurance professional with strong knowledge of group medical, dental, vision, and ancillary benefits.
• 3+ years of experience managing employer-sponsored group benefits accounts.
• Bilingual in Korean, Chinese, or Japanese (verbal and written).
• Experience preparing and delivering renewal presentations to employer groups.
• Experience coordinating open enrollment meetings, virtual and in-person.

Responsibilities

• Serve as the primary contact for an employer group benefits client, delivering day-to-day account management.
• Build and maintain client relationships through responsive communication and proactive service.
• Prepare and present annual renewal proposals with benefit comparisons and renewal strategies.
• Coordinate open enrollment meetings and employee benefit education sessions, on-site or virtually.
• Collaborate with insurance carriers to obtain renewal information and implement benefit changes.
• Respond to client inquiries on eligibility, enrollments, billing issues, and carrier services.
• Maintain accurate client records and manage multiple priorities and deadlines.

Skills

Client relationship management

Bilingual (Korean/Chinese/Japanese)

3+ years experience

Group benefits knowledge

Education

Active Life & Health Insurance License

Job description

Account Manager

Our client is seeking an experienced Benefits Account Manager to join their growing team. This is a client-facing, service-focused role responsible for managing and supporting a book of small to mid-sized employer group accounts. The ideal candidate is a licensed Life & Health Insurance professional with extensive knowledge of group medical, dental, vision, and ancillary benefits who can confidently manage client relationships from renewal through open enrollment.

Account Manager Responsibilities

• Serve as the primary point of contact for an employer group benefits client, delivering exceptional day-to-day account management.
• Build and maintain strong client relationships through responsive communication and proactive service.
• Prepare and present annual renewal proposals, including benefit comparisons, plan recommendations, and renewal strategies.
• Coordinate and facilitate open enrollment meetings and employee benefit education sessions, both virtually and onsite.
• Partner with insurance carriers to obtain renewal information, resolve service issues, and ensure timely implementation of benefit changes.
• Respond to client inquiries regarding eligibility, enrollments, plan changes, billing issues, and carrier services.
• Coordinate the implementation of new and renewing benefit plans while ensuring accuracy and timely completion of all required documentation.
• Stay current on carrier products, plan enhancements, regulatory changes, and industry trends to provide informed guidance to clients.
• Collaborate with internal team members to ensure high-quality service and successful execution of client initiatives.
• Maintain accurate client records and documentation while managing multiple priorities and deadlines.

Account Manager Requirements

• Active Life & Health Insurance License.
• Bilingual in Korean, Chinese, or Japanese is a requirement (verbal and written).
• Minimum of 3 years of experience managing employer-sponsored group benefits accounts.
• Strong working knowledge of medical, dental, vision, life, disability, and voluntary benefit plans.
• Experience preparing and delivering renewal presentations to employer groups.
• Experience coordinating and conducting virtual and in-person open enrollment meetings.
• Thorough understanding of multiple insurance carriers and their group benefit products.
• Excellent communication, presentation, and relationship-building skills.

Account Manager Benefits

• Healthcare Coverage
• PTO and Sick Days
• 401k with match

JOB ID: 181538 #post

$70,000 - $80,000