Account Manager SMB

Delivery Hero; Warsaw (IN); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Private medical care

Glovo credit

Work from home 2 days/week

Extra holidays

Parental leave

Job summary

Glovo, part of the Delivery Hero Group, is seeking an Account Manager SMB to join our Commercial Team. You will build and grow relationships with SMB restaurant partners, acting as their trusted consultant to drive success through strategic advertising.

You will leverage data-driven insights to drive B2B Ads sales and maximize impact for partners. You will develop and execute commercial strategies, manage a portfolio of partners, analyze key metrics, and run internal initiatives to enhance sales

Qualifications

• Experience in sales or account management with SMB partners.
• Strong analytical skills to identify trends and opportunities.
• Strategic thinker who helps partners grow their business.

Responsibilities

• Develop and execute commercial strategies to grow partner sales.
• Build and manage a high-performing portfolio of SMB restaurant partners.
• Optimize campaign performance through data-driven insights.
• Drive data-backed decisions to improve campaigns and ROI.
• Lead commercial projects to boost partner success and market share.
• Engage with partners, pitch opportunities, and negotiate deals.

Skills

Sales experience

Analytical skills

Strategic thinking

Communication skills

Adaptability

Job description

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

YOUR MISSION:

We are looking for a talented and ambitious Account Manager SMB to join our Commercial Team, where we focus on helping local businesses strengthen their presence and expand their reach, leveraging data-driven insights and tailored commercial solutions.

You will be responsible for building and growing relationships with SMB restaurant partners, acting as a trusted consultant to drive their success through strategic advertising. By leveraging data-driven insights and industry expertise, you will focus on driving B2B Ads sales, optimizing campaign performance and maximizing business impact for your partners.

THE JOURNEY

• Develop and execute commercial strategies to maximize partner growth, increase sales, and strengthen Glovo’s market presence.
• Build and manage a high-performing portfolio of partners, identifying opportunities to boost their sales and visibility through tailored promotions and initiatives.
• Optimize sales performance by analyzing key metrics such as order volume, product sales, ROI on campaigns, and operational efficiency.
• Drive data-backed decision-making—investigate underperforming campaigns, identify sales trends, and recommend strategic improvements.
• Run commercial projects to strengthen Glovo’s position in key areas, ensuring partner success and market share growth.
• Lead internal strategic initiatives to enhance sales effectiveness, pitching success rates, and overall team productivity.
• Engage with partners proactively—call restaurants, pitch opportunities, and negotiate deals to unlock new growth.

Qualifications

WHAT YOU WILL BRING TO THE RIDE

• Experience in sales or account management—you’re comfortable reaching out to partners, making calls, and pitching solutions.
• Strong analytical skills—you’re comfortable with numbers, can spot trends, and make data-driven recommendations.
• Strategic thinking—you don’t just manage partners; you help them grow.
• Excellent communication and negotiation skills—you know how to influence and build long‑term relationships.
• Adaptability and problem‑solving—you thrive in a fast‑paced, ever‑changing environment.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

• Top-notch private medical care and insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year and personal days off.
• 5 extra days of holidays.
• Enhanced parental leave.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website !