Account Manager (Inside Sales)- Kalamazoo

ProSource Wholesale; Kalamazoo (MI); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Healthcare

Retirement

Paid Time Off

Commission

Job summary

A leading flooring company in Kalamazoo is seeking an Account Manager Inside Sales Professional to cultivate relationships and drive new business with Trade Pro Members. The ideal candidate will possess exceptional customer service and communication skills, along with relevant retail or wholesale experience. Offering competitive pay of $20 per hour plus commission, this role supports significant career growth within a dynamic and supportive work environment. Join us in making an impact and enjoy a great work-life balance along with healthcare and retirement benefits.

Qualifications

• Your educational background provides a strong foundation.
• You excel in delivering top-notch service and presentations.
• Both your verbal and written communication skills are top‑notch.
• Experience in wholesale sales, flooring, or kitchen & bath is a plus.
• Proficiency in Microsoft Office and a good grasp of technology.

Responsibilities

• Cultivate relationships with current Trade Pro Members.
• Drive new business by reaching out to trade professionals.
• Understand needs through insightful questions.
• Provide an outstanding customer experience consistently.
• Stay informed about industry trends and innovations.
• Maintain and update the CRM system with accurate information.
• Meet and exceed targets with urgency and motivation.
• Collaborate effectively with the showroom team.
• Approach your role with a positive attitude.

Skills

Exceptional Customer Service Skills

Strong Communication

Tech‑Savvy

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Now Hiring: Account Manager Inside Sales Professional!

Location: ProSource of Kalamazoo
Pay: $20 per hour + commission with total comp potential of $55k-$65k

Ready to make an impact and build meaningful relationships? At ProSource, we’re on a mission to help our trade pro members and their clients achieve outstanding project results. As an Inside Sales Professional (Account Manager), you’ll be the driving force behind this mission, leveraging your energy and skills to unlock new growth opportunities.

Why You’ll Love Working With Us

• Dynamic Environment: We’re all about relationships, not retail. Your charisma and drive will be key to your success.
• Fun Culture: Enjoy a great work-life balance with a team that supports you and knows how to have fun.
• Work Life Balance: Forget retail hours and embrace a schedule that supports a healthy balance.
• Competitive Pay: Earn a solid base rate of $20/hour plus commissions and bonuses. Enjoy a benefits package with healthcare, retirement, and paid time off.

What You’ll Do

• Cultivate Relationships: Build and nurture strong connections with current Trade Pro Members and their clients, making ProSource their go-to for flooring and cabinets.
• Drive New Business: Proactively reach out to trade professionals who aren’t yet with ProSource. Show them how partnering with us can elevate their business and membership experience.
• Understand Needs: Ask insightful questions to grasp your members’ and prospects’ business goals and current projects. Offer tailored solutions that set you apart from the competition.
• Deliver Excellence: Provide an outstanding customer experience consistently for both trade pros and their clients.
• Stay Informed: Keep up with industry trends, product innovations, and home remodeling news through our extensive training resources, including online and in-person sessions, and vendor events.
• Update CRM: Regularly maintain and update our CRM system with accurate information about members and prospects.
• Achieve Goals: Show urgency and motivation to meet and exceed your targets.
• Collaborate Effectively: Build strong partnerships with the showroom team to enhance overall performance.
• Maintain Positivity: Approach your role with a positive attitude and enthusiasm for your work!

You Could Be a Perfect Fit If You Have

• High School Diploma or GED: Your educational background provides a strong foundation.
• Exceptional Customer Service Skills: You excel in delivering top-notch service and presentations.
• Strong Communication: Both your verbal and written communication skills are top‑notch.
• Relevant Experience: Experience in wholesale sales, flooring, or kitchen & bath is a plus.
• Tech‑Savvy: Proficiency in Microsoft Office and a good grasp of technology, including mobile devices, apps, and online searches.

Discover ProSource

ProSource Wholesale stands as one of the largest flooring companies in North America, boasting over 145 showrooms across the U.S. and Canada, with new locations opening annually. Our showrooms are staffed by knowledgeable professionals specializing in both residential and commercial products. But we don’t stop at flooring—our extensive range includes everything from cabinets to bathtubs, establishing us as a leading name in the industry. If you’re ready to elevate your career and contribute to the growth of businesses in your community, join the ProSource family today!