Account Manager – iGaming (Remote or Warsaw)

Tech Sales Jobs; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Tech Sales Jobs, recruiting on behalf of a client, seeks an experienced Account Manager to handle a portfolio of international iGaming brands. You will be the main point of contact for client communications and work closely with internal teams to translate goals into briefs and deliver insights.

The role offers a remote work option or Warsaw-based in Poland, thriving in a fast-paced, global environment with growth opportunities.

Qualifications

• 3+ years of experience in account management, client services, or customer success.
• Experience in digital marketing, performance marketing or iGaming.
• Strong relationship-building and stakeholder management skills.

Responsibilities

• Manage and develop strong relationships with a portfolio of international iGaming clients.
• Act as the main point of contact for day-to-day communication, meetings and follow-ups.
• Translate client goals into clear briefs for internal teams.
• Present campaign performance and provide data-driven insights.
• Manage expectations around timelines, scope and results.
• Handle client feedback and escalations, coordinating with internal teams to resolve issues.
• Identify opportunities to improve client satisfaction, retention and account growth.
• Identify opportunities to expand cooperation across services, markets and projects.
• Collaborate with Performance Project Managers and specialist teams.

Skills

Relationship building

Communication

Account management

Digital marketing

iGaming

Stakeholder management

Job description

Location: Remote or Warsaw, Poland

We are recruiting on behalf of a client, a fast-growing performance-driven digital marketing company working with multiple international iGaming brands across multiple markets.

They are looking for an experienced Account Manager to manage a portfolio of international iGaming clients and act as their main point of contact.

This is a great opportunity for someone with strong client management and commercial skills who enjoys working in a fast-paced, international environment.

What You’ll Do

• Manage and develop strong relationships with a portfolio of international iGaming clients.
• Act as the main point of contact for day-to-day communication, meetings and follow-ups.
• Understand client goals, requirements and challenges and translate them into clear briefs for internal teams.
• Present campaign performance and turn data into clear, commercially relevant insights.
• Manage expectations around timelines, deliverables, scope and results.
• Handle client feedback and escalations, working closely with internal teams to resolve issues.
• Proactively identify opportunities to improve client satisfaction, retention and account growth.
• Identify opportunities to expand cooperation across additional services, markets and projects.
• Work closely with Performance Project Managers and specialist teams.

Requirements

• 3+ years of experience in Account Management, Client Services or Customer Success.
• Experience within digital marketing, performance marketing or iGaming.
• Strong relationship-building and stakeholder management skills.
• Excellent verbal and written communication skills.
• Confident presenting performance results and business recommendations.
• Good understanding of metrics such as FTD, CPA, CAC, ROAS, CTR and conversion rate.
• Strong commercial mindset with a focus on client retention and growth.
• Highly organised, proactive and comfortable managing multiple clients and priorities.
• Previous experience within iGaming, sportsbook, casino or sweepstakes is strongly preferred.