Account Manager I

FedEx; Pittsburgh (Allegheny County); Hybrid; USD 60,000 - 90,000; Full time

Job summary

FedEx is seeking a sales professional to maintain and grow existing small- and medium-sized business relationships across a Pittsburgh-area territory. In this hybrid role, you will interact with customers daily via digital channels and in person, developing value propositions that meet their shipping and logistics needs.

You will collaborate with internal teams to deliver seamless service, achieve personal and company sales goals, and leverage CRM tools to manage accounts and opportunities in a

Qualifications

• Bachelor's degree or 4 years of B2B sales experience.
• 1 year of the Company's B2B sales experience required.
• Strong communication and sales skills.
• Experience with digital tools & CRM.

Responsibilities

• Maintain and grow existing SMB/SME customer relationships.
• Interpret customer needs and craft value propositions.
• Collaborate with sales and operations to deliver seamless service.
• Achieve sales goals in a fast-paced environment.

Skills

Communication Skills

Product Knowledge

Solution Building

Time Management

Organization

Self-Motivation

Adaptability

Problem Solving

Business Acumen

Client Relationships

Leveraging Technology

Education

Bachelor's degree/equivalent

4+ years B2B sales experience

1 year of company's B2B sales experience

Tools

CRM

Digital Tools

Job description

As a member of a dynamic sales team, the sales professional is responsible for maintaining and strengthening existing customer relationships with small and medium-sized customers. Daily interaction with your assigned customer territory using digital platforms. Ability to achieve company and personal sales goals in a fast-paced environment while executing market strategies by engaging customers and developing value propositions that meet their needs.

Essential Functions

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners like to provide a seamless and outstanding customer experience.
• Regularly engages with customers to ensure customer understanding of service offerings and to maximize customer utilization of products and services.
• Performs other duties as assigned

Minimum Education/Minimum Experience

To be considered for this position you must meet one of the following: Bachelor's degree/equivalent OR Four (4) years of business-to-business sales experience OR one (1) year of the Company's business-to-business sales experience required.

Knowledge, Skills and Abilities

Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, Ability to build and maintain client relationships, Leveraging Technology

Preferred Qualifications

• Demonstrated Involvement or leadership in school, community, athletic or professional organizations; Experience working collaboratively in team based environments; B2B or high-value B2C sales experience using digital tools & CRM;
• High Volume Prospecting activities and/or inbound virtual customer support experience.

Additional Details

Hybrid - In office Monday - Thursday, Remote work Friday

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)