Account Manager I

FedEx Group; Pittsburgh (Allegheny County); Hybrid; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Group is seeking a sales professional in Pittsburgh, PA, to manage customer relationships with small and medium-sized clients. The role involves utilizing digital platforms and achieving sales goals in a fast-paced environment. Candidates should have a Bachelor's degree or equivalent, or significant business-to-business sales experience. The position offers a hybrid work model, with in-office work Monday to Thursday and remote work on Fridays. A competitive salary range of $18.82 - $35.05 is offered along with comprehensive benefits.

Qualifications

• Bachelor's degree or equivalent, or four years of B2B sales experience.
• Ability to analyze customer needs and develop solutions.
• Quantifiable sales achievements and experience with digital tools/CRM preferred.

Responsibilities

• Maintain existing business by understanding customer's supply chain.
• Collaborate with internal teams to ensure customer satisfaction.
• Engage with customers to maximize product utilization.

Skills

Communication Skills

Product Knowledge

Solution Building

Time Management

Organization

Self-Motivation

Adaptability

Problem Solving

Business Acumen

Client Relationship Building

Leveraging Technology

Education

Bachelor's degree/equivalent or Four (4) years B2B sales experience or one (1) year of Company's B2B sales experience

Job description

Job Description Summary:

• As a member of a dynamic sales team, the sales professional is responsible for maintaining and strengthening existing customer relationships with small and medium‑size customers. Daily interaction with your assigned customer territory using digital platforms. Ability to achieve company and personal sales goals in a fast‑paced environment while executing market strategies by engaging customers and developing value propositions that meet their needs.

Essential Functions:

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience.
• Regularly engages with customers to ensure customer understanding of service offerings and to maximize customer utilization of products and services.
• Performs other duties as assigned.

Minimum Education/Minimum Experience:

• To be considered for this position you must meet one of the following: Bachelor's degree/equivalent OR Four (4) years of business-to-business sales experience OR one (1) year of the Company’s business-to-business sales experience required.

Knowledge, Skills and Abilities:

• Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self‑Motivation, Adaptability, Problem Solving, Business Acumen, Ability to build and maintain client relationships, Leveraging Technology.

Preferred Qualifications:

• Quantifiable & Measurable Sales Achievements, Sales Experience using Digital tools/CRM

Pay Transparency:

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job‑related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay:

• $18.82 - $35.05

Additional Details:

• Hybrid – In office Monday – Thursday, Remote work Friday

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)