Account Manager II

Federal Express Corporation; Reading (Berks County); On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Vision and dental coverage

Job summary

Federal Express Corporation is seeking a sales professional to maintain and deepen relationships with small to mid-sized customers in a defined territory. You will conduct face-to-face meetings to achieve personal and company sales goals, leveraging internal teams and technology to deliver tailored solutions.

The role requires a Bachelor's degree or equivalent and 4 years of B2B sales experience (or 2 years in FedEx’s B2B sales).

Qualifications

• Bachelor's degree or equivalent required.
• Four (4) years B2B sales experience OR two (2) years in FedEx's B2B sales experience.
• Excellent communication, relationship management and problem-solving skills.

Responsibilities

• Maintain and deepen customer relationships in assigned market geography.
• Understand customers' business and supply chain; analyze needs and develop solutions.
• Collaborate with internal teams to ensure seamless customer experience.
• Negotiate pricing within prescribed parameters; may negotiate strategic pricing for select customers.
• Utilize technology tools and PowerPoint to support sales activities.

Skills

B2B sales

Relationship building

Negotiation

Data analysis

Communication

Time management

Solution building

Adaptability

Education

Bachelor's degree or equivalent

Tools

PowerPoint

Job description

As a member of a sales team, the sales professional is responsible for maintaining and deepening customer relationships. Provides face-to-face customer contact in an assigned market-based geographic territory (major and metro markets) to achieve personal and company sales goals for small to mid-sized customers.

Essential Functions

• Maintains existing business by developing an understanding of the customer's business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience
• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
• Performs other duties as assigned

Minimum Education

Bachelor's degree/equivalent (Equivalency reflected under minimum experience)

Minimum Experience (in lieu of bachelor's degree)

Four (4) years of business-to-business sales experience OR two (2) years of the company's business-to-business sales experience required.

Knowledge, Skills and Abilities

Excellent Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, History of Relationship Building & Maintaining Strong Client Relationships, Data Analysis & Predictive Analytics for Retention, Experience Leveraging Technology, Drive to Monitor Account Health & Mitigate Risks, & Ensuring Customer Satisfaction and Data Visualization for Success Metrics

Job Conditions

Moderate overnight travel required.

Preferred Qualifications

Quantifiable & Measurable Sales Achievements, Territory management, experience with CBRs, building & maintaining C level relationships, building account plans. This is a customer-facing role that requires regular inperson meetings. Candidates must live within a 50mile radius of Reading, PA or surrounding cities within the territory. Application Deadline: 8/20/26 5:00 pm CDT. Compensation Grade: SP3.

Pay Transparency

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay

Minimum: $4,812.50/month - Maximum: $6,822.92/month

Additional Details

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)