Account Manager II

Federal Express Corporation; Plano (TX); On-site; USD 54,000 - 99,000; Full time

Job summary

Federal Express Corporation is seeking a sales professional to maintain and deepen customer relationships in a defined market. You will engage in face-to-face meetings, work with internal teams to deliver solutions, and manage opportunities to meet personal and company sales goals for small to mid-sized customers.

The role requires strong communication, negotiation, and data-analysis skills, with moderate overnight travel and relocation possibilities.

Qualifications

• Bachelor's degree or equivalent required or four years of B2B sales experience in lieu of degree.
• Excellent communication, relationship-building, and problem-solving skills.
• Strong business acumen with ability to analyze data and forecast retention.

Responsibilities

• Maintain and deepen customer relationships in assigned markets.
• Collaborate with internal teams to ensure a seamless customer experience.
• Negotiate pricing within policy, including strategic pricing for select customers.
• Utilize internal tools and PowerPoint to present solutions and track progress.
• Perform additional duties as assigned.

Skills

Client relationships

Sales strategy

Communication

Data analysis

Account management

Education

Bachelor's degree/equivalent

Tools

PowerPoint

Job description

As a member of a sales team, the sales professional is responsible for maintaining and deepening customer relationships. Provides face-to-face customer contact in an assigned market-based geographic territory (major and metro markets) to achieve personal and company sales goals for small to mid-sized customers.

Essential Functions

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience
• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
• Performs other duties as assigned

Minimum Education

Bachelor's degree/equivalent (Equivalency reflected under minimum experience)

Minimum Experience (in Lieu Of Bachelor’s Degree)

Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required.

Knowledge, Skills And Abilities

Excellent Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, History of Relationship Building & Maintaining Strong Client Relationships, Data Analysis & Predictive Analytics for Retention, Experience Leveraging Technology, Drive to Monitor Account Health & Mitigate Risks, & Ensuring Customer Satisfaction and Data Visualization for Success Metrics

Job Conditions

Moderate overnight travel required.

Preferred Qualifications:

Quantifiable and measurable sales achievements, territory management experience, CBR experience, building and maintaining C-level relationships, and developing strategic account plans. This is a customer-facing role requiring regular in-person meetings. Candidates must live within a 50-mile radius of Plano, TX, or surrounding cities within the assigned territory and be comfortable with moderate overnight travel.

Pay Transparency

Pay: $4,812.50 - $8,833.33 monthly

Additional Details:

Relocation may be available based on business need. Position is not eligible for sponsorship. Position close date: June 24th.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)