Account Manager I

FedEx; Elk Grove Village (IL); Hybrid; USD 32,000 - 57,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

FedEx in Elk Grove Village, IL seeks a sales professional to maintain and grow relationships with small and medium-sized customers. You will engage daily with your assigned territory via digital platforms, aiming to meet sales goals and deliver value propositions that address customer needs.

Essential functions include understanding customers' business, collaborating with internal teams, and driving utilization of services. Hybrid schedule with in-office Mon-Thu and remote Fri.

Qualifications

• Bachelor's degree or 4 years of B2B sales experience or 1 year in the company's B2B sales.
• Experience with digital tools and CRM is preferred.
• Strong communication and relationship-building skills required.

Responsibilities

• Maintains existing business by understanding customer needs and delivering solutions.
• Collaborates with internal teams to ensure a seamless customer experience.
• Regularly engages customers to maximize utilization of products and services.
• Performs other duties as assigned

Skills

Communication

Product knowledge

Solution building

Time management

Organization

Self-motivation

Adaptability

Problem solving

Business acumen

Client relationships

Leveraging technology

Education

Bachelor's degree/equivalent

4 years B2B sales experience

1 year B2B sales in current company

Tools

CRM software

Digital platforms

Job description

As a member of a dynamic sales team, the sales professional is responsible for maintaining and strengthening existing customer relationships with small and medium-sized customers. Daily interaction with your assigned customer territory using digital platforms. Ability to achieve company and personal sales goals in a fast-paced environment while executing market strategies by engaging customers and developing value propositions that meet their needs.

Essential Functions

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners like to provide a seamless and outstanding customer experience.
• Regularly engages with customers to ensure customer understanding of service offerings and to maximize customer utilization of products and services.
• Performs other duties as assigned

Minimum Education/Minimum Experience

To be considered for this position you must meet one of the following: Bachelor's degree/equivalent OR Four (4) years of business-to-business sales experience OR one (1) year of the Company's business-to-business sales experience required.

Knowledge, Skills and Abilities

Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, Ability to build and maintain client relationships, Leveraging Technology

Preferred Qualifications: Demonstrated Involvement or leadership in school, community, athletic or professional organizations; Experience working collaboratively in team based environments; B2B or high-value B2C sales experience using digital tools & CRM; High Volume Prospecting activities and/or inbound virtual customer support experience. Quantifiable & Measurable Sales Achievements, Sales Experience ulsing Digital tools/CRM

Pay Transparency:

Pay: $23.00-$41.25/hourly

Additional Details: Hybrid – In office Monday – Thursday, Remote work Friday

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)