Account Manager II

FedEx; Columbia (MD); Hybrid; USD 59,000 - 108,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Tuition reimbursement

Hybrid work model

Job summary

FedEx is seeking a sales professional to maintain and deepen customer relationships in the Columbia, MD area. You will meet with small to mid-sized clients in person, aiming to hit personal and company sales goals.

You’ll coordinate with sales and operations, negotiate pricing, and use PowerPoint and internal systems to analyze needs and present solutions. This is a hybrid role requiring travel as needed.

Qualifications

• Bachelor's degree or equivalent required.
• Four years of B2B sales experience or two years with FedEx B2B experience.
• Hybrid role in Columbia, MD with moderate travel.
• Position not eligible for sponsorship.

Responsibilities

• Maintain existing business by understanding the customer’s business and supply chain, analyzing needs and developing solutions.
• Collaborate with internal teams to provide a seamless customer experience.
• Negotiate pricing within parameters and negotiate strategic pricing for select customers as needed.
• Leverage technology tools such as internal systems, mobile devices, and PowerPoint.
• Perform other duties as assigned.

Skills

Communication

Solution building

Time management

Business acumen

Data analysis

Predictive analytics

Education

Bachelor's degree/equivalent

Tools

PowerPoint

Internal systems

Mobile devices

Job description

As a member of a sales team, the sales professional is responsible for maintaining and deepening customer relationships. Provides face-to-face customer contact in an assigned market-based geographic territory (major and metro markets) to achieve personal and company sales goals for small to mid-sized customers.

Essential Functions

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience
• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
• Performs other duties as assigned

Minimum Education

Bachelor's degree/equivalent (Equivalency reflected under minimum experience)

Minimum Experience

Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required.

Knowledge, Skills and Abilities

Excellent Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, History of Relationship Building & Maintaining Strong Client Relationships, Data Analysis & Predictive Analytics for Retention, Experience Leveraging Technology, Drive to Monitor Account Health & Mitigate Risks, & Ensuring Customer Satisfaction and Data Visualization for Success Metrics

Job Conditions

Moderate overnight travel required.

Preferred Qualifications:

Solid Selling Foundation (B2B & Face to Face Sales); Industry Experience (Healthcare, Energy, eCommerce, Technology, Transportation or Logistics); Pricing, Implementation, New Business Acquisition, Onboarding, Negotiation, Solutioning and Closing Skills. This is a customer-facing position required to meet with customers in person on a regular basis. Position not eligible for sponsorship.

Pay Transparency:

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay:

FEC_SP3_2 $5,293.75/mo - $9,716.66/mo

Additional Details:

Purple Flex Hybrid – This position will be hybrid in Columbia, MD. Employees must reside within 50 miles of the FedEx location and may be required to work in the office up to several times per week.

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)