Account Manager I

FedEx; Plano (TX); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid schedule (Mon-Thu in office,Fri

Hybrid work arrangement

Job summary

Federal Express Corporation in Plano, Texas is seeking a dynamic sales professional to maintain and strengthen relationships with small and medium-sized customers. You will engage with your assigned territory daily through digital platforms to pursue company and personal sales goals in a fast-paced environment.

You will collaborate with internal teams to deliver an outstanding customer experience, tailor value propositions, and expand product usage.

Qualifications

• Bachelor's degree or 4 years B2B sales experience OR 1 year of FedEx B2B sales experience required.
• Strong communication, product knowledge, and problem-solving abilities.
• Experience with digital tools & CRM; capable of prospecting and closing deals.

Responsibilities

• Develop and maintain existing customer relationships by understanding their business and supply chain.
• Collaborate with sales, operations, and internal partners to deliver a seamless customer experience.
• Engage regularly with customers to ensure understanding of services and maximize product usage.
• Performs other duties as assigned.

Skills

Relationship Building

Communication

Time Management

Organizational Skills

Self-Motivation

Problem Solving

Education

Bachelor's degree or 4 years B2B sales experience

1 year of FedEx B2B sales experience

Tools

CRM

Job description

As a member of a dynamic sales team, the sales professional is responsible for maintaining and strengthening existing customer relationships with small and medium-sized customers. Daily interaction with your assigned customer territory using digital platforms. Ability to achieve company and personal sales goals in a fast-paced environment while executing market strategies by engaging customers and developing value propositions that meet their needs.

Essential Functions

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners like to provide a seamless and outstanding customer experience.
• Regularly engages with customers to ensure customer understanding of service offerings and to maximize customer utilization of products and services.
• Performs other duties as assigned

Minimum Education/Minimum Experience

To be considered for this position you must meet one of the following: Bachelor's degree/equivalent OR Four (4) years of business-to-business sales experience OR one (1) year of the Company's business-to-business sales experience required.

Knowledge, Skills and Abilities

Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, Ability to build and maintain client relationships, Leveraging Technology

Preferred Qualifications:

Demonstrated Involvement or leadership in school, community, athletic or professional organizations; Experience working collaboratively in team based environments; B2B or high-value B2C sales experience using digital tools & CRM; High Volume Prospecting activities and/or inbound virtual customer support experience. Quantifiable & Measurable Sales Achievements, Sales Experience using Digital tools/CRM

Additional Details:

Hybrid – In office Monday – Thursday, Remote work Friday

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)