Account Manager (Hybrid)

Randstad North America; Independence Township (OH); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Randstad North America is seeking an Account Manager for Randstad Digital in the Cleveland or Columbus area to drive new business and manage key client relationships. You will plan territory, engage directly with clients, and position our digital services for growth.

You will leverage your experience selling technical products, building trusted advisor relationships, and delivering value through a hybrid work model that blends office and client-site work.

Qualifications

• 3 years of selling technical products.
• Proven history of expanding services within accounts.
• Strong client relationship skills built on integrity.
• Excellent communication, presentation, and influence.
• Strong problem-solving and creative thinking.
• Strong negotiation skills.
• Track record of outperforming targets.
• Bachelor’s degree is advantageous.
• Proficiency with Google Mail, calendaring, and shared drives.

Responsibilities

• Analyze market trends and position Randstad Digital for growth in key segments.
• Brand Randstad Digital as the world’s leading talent partner.
• Leverage industry knowledge to show how tech transforms customers’ businesses.
• Serve as an expert business consultant in an industry segment.
• Strengthen relationships by engaging clients as primary contact.
• Amplify current relationships and growth within accounts.
• Leverage strengths to be recognized as the driver of digital transformation in cloud, CX, data & analytics.
• Collaborate with project management to ensure successful delivery.
• Develop and cultivate senior-level client relationships and internal partners to grow revenue.
• Lead execution of new agreements to exceed revenue/margin targets.

Skills

Selling technical products

Account management

Client relationship building

Communication

Negotiation

Problem solving

Strategic thinking

Google Workspace

Education

Bachelor's degree

Tools

Gmail

Job description

Randstad, the world's leading partner for talent, is investing in an Account Manager for our Randstad Digital specialty. As an Account Manager, you will be responsible for driving new business through direct client engagement, territory planning, and selling our services. We prioritize building lasting relationships with clients and candidates, aiming to deeply understand their needs for mutual success.

*This candidate can sit in either our Cleveland or Columbus market.

What you get to do:

• Analyze market trends, leverage industry expertise, and strategically position Randstad Digital to maximize growth potential within a key segments.
• Brand Randstad Digital accurately as the world’s leading partner for talent through relationships
• Leverage your industry knowledge, experience, and thought leadership to envision how technology can transform our customer’s business to drive higher levels of customer experience and engagement.
• Serve as an expert business consultant within an industry segment.
• Optimize & amplify current relationships by actively engaging with clients as their primary point of contact.
• Exploit Randstad Digital’s existing strengths to be recognized as the primary driver of digital transformation in the areas of cloud and infrastructure, customer experience, data & analytics, and digital & product engineering.
• Work closely with project/program management to ensure successful delivery through an integrated delivery model.
• Establish and cultivate strong relationships with your client at senior levels as well as external and internal partners to maximize growth within an account.
• Lead the execution of new agreements aimed at surpassing revenue and margin expectations.

What you need to bring:

• 3 years of selling technical products
• Proven history of expanding services within assigned accounts.
• Skill in cultivating enduring relationships founded on principles of integrity.
• Outstanding abilities in communication, presentation, and influence.
• Strong problem-solving and creative thinking capabilities.
• Strong negotiation skills.
• A history of outperformance
• A Bachelor’s degree is advantageous
• Proficiency using Google mail, calendaring and shared drives

Randstad Digital operates in a hybrid work model in areas where we have offices. There should be no expectations that this is a full time remote role, even in areas where we have no offices at the time of hire. You are expected to comply with our hybrid work policy and guidelines.

*This job posting is open for 4 weeks.