Account Manager - Growth, White-Glove Service & Delivery

Rent-A-Center; Cayce (SC); Hybrid; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Flexible Spending Account

Health Savings Account

Job summary

Rent-A-Center is hiring for an Account Manager to manage rental accounts, deliver exceptional customer service, and drive sales. The role includes route deliveries, early-stage collections, and maintaining showroom standards in a fast-paced environment.

You will build strong customer relationships, secure payment commitments, and ensure account health while following RAC values and policies. This position is based in Cayce, SC and requires reliable driving and strong communication.

Qualifications

• High school diploma or equivalent.
• Minimum 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring for an Account Manager to manage rental accounts, deliver exceptional customer service, and drive sales. The role includes route deliveries, early-stage collections, and maintaining showroom standards in a fast-paced environment.

You will build strong customer relationships, secure payment commitments, and ensure account health while following RAC values and policies. This position is based in Cayce, SC and requires reliable driving and strong communication.