Account Manager: Growth, Service & Rentals

Rent-A-Center; Youngstown (OH); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

401(k) with company match

Job summary

Rent-A-Center is hiring for an Account Manager in Youngstown, OH. This role focuses on managing rental accounts, delivering exceptional customer service, driving sales, completing deliveries and pickups, and maintaining store standards while ensuring safety and compliance.

The position requires a high school diploma, 18+ years old, a valid driver's license, and strong communication and customer service skills. Weekly pay and advancement opportunities are highlighted in the benefits package.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring for an Account Manager in Youngstown, OH. This role focuses on managing rental accounts, delivering exceptional customer service, driving sales, completing deliveries and pickups, and maintaining store standards while ensuring safety and compliance.

The position requires a high school diploma, 18+ years old, a valid driver's license, and strong communication and customer service skills. Weekly pay and advancement opportunities are highlighted in the benefits package.