Account Manager: Growth & White-Glove Service

Rent A Center; Yorktown Village (OH); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Insurance package

401(k) with company match

FSA/HSA

Voluntary insurance

Job summary

Rent-A-Center in Ohio (Yorktown Village) seeks a dedicated Account Manager to oversee rental accounts, deliver exceptional service, and drive sales growth. Responsibilities include handling deliveries, pickups, and collections while maintaining showroom standards and strong customer relationships.

The role emphasizes in-home and in-store service, with a focus on account health and timely payments, and requires a high school diploma and a valid driver’s license.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.

Responsibilities

• Oversee an assigned portfolio of rental accounts and build relationships.
• Conduct early-stage collections (1–6 days past due) and meet collection standards.
• Deliver in-store, phone, and home delivery support and complete account follow-ups.
• Drive sales by generating new rental agreements and maintaining showroom standards.
• Safely transport, install, and handle merchandise.
• Follow safety and operational guidelines.

Skills

Customer service

Sales

Communication

Education

High school diploma or equivalent

Job description

Rent-A-Center in Ohio (Yorktown Village) seeks a dedicated Account Manager to oversee rental accounts, deliver exceptional service, and drive sales growth. Responsibilities include handling deliveries, pickups, and collections while maintaining showroom standards and strong customer relationships.

The role emphasizes in-home and in-store service, with a focus on account health and timely payments, and requires a high school diploma and a valid driver’s license.