Account Manager: Growth, Service & Installations

Rent-A-Center; Winchester (KY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

401(k) with company match

Flexible Spending & Health Savings

Job summary

Rent-A-Center is seeking an Account Manager to oversee a portfolio of rental accounts and deliver exceptional service. You will handle deliveries, pickups, and account follow-ups while maintaining showroom standards and safety guidelines.

The role emphasizes building strong customer relationships, driving account performance, and supporting sales growth through effective collections and payment commitments. A valid driver’s license is required for field duties.

Qualifications

• Must have strong communication and customer service skills.
• Valid driver’s license with clean driving record.
• No advanced degrees required—high school diploma or equivalent suffices.

Responsibilities

• Oversee an assigned portfolio of accounts and build strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet collection standards.
• Maintain account health and secure payment commitments using account tools.
• Complete deliveries, pickups, and account follow-ups as required.
• Deliver white-glove customer service in-store, over the phone, and at customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles and follow safety guidelines.

Skills

Communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee a portfolio of rental accounts and deliver exceptional service. You will handle deliveries, pickups, and account follow-ups while maintaining showroom standards and safety guidelines.

The role emphasizes building strong customer relationships, driving account performance, and supporting sales growth through effective collections and payment commitments. A valid driver’s license is required for field duties.