Account Manager — Growth, Service & Collections

Rent-A-Center; Mount Pleasant (Westmoreland County); On-site; USD 19,286 - 23,419; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life & DI

Industry leading 401(k) with company 


Flexible Spending & Health Savings

Supplemental and voluntary insurance

Job summary

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts, deliver outstanding customer service, and drive account performance.

You will conduct early-stage collections, complete deliveries and pickups, and promote new rental agreements while maintaining showroom standards and safety guidelines. This hands-on role offers weekly pay and advancement opportunities.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts, deliver outstanding customer service, and drive account performance.

You will conduct early-stage collections, complete deliveries and pickups, and promote new rental agreements while maintaining showroom standards and safety guidelines. This hands-on role offers weekly pay and advancement opportunities.