Account Manager: Growth, Service & Deliveries

Rent-A-Center, Inc.; Thomasville (NC); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Job summary

Rent-A-Center in Thomasville, NC is seeking an Account Manager to oversee rental accounts, deliver exceptional customer service, drive account performance, and complete deliveries and pickups. The role emphasizes building strong customer relationships, conducting early-stage collections, and contributing to sales growth while upholding RAC mission and values.

The position is full-time with a starting hourly rate and opportunities for advancement, weekly pay, and comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers' homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center in Thomasville, NC is seeking an Account Manager to oversee rental accounts, deliver exceptional customer service, drive account performance, and complete deliveries and pickups. The role emphasizes building strong customer relationships, conducting early-stage collections, and contributing to sales growth while upholding RAC mission and values.

The position is full-time with a starting hourly rate and opportunities for advancement, weekly pay, and comprehensive benefits.