Account Manager: Growth, Delivery & Customer Impact

Rent-A-Center; Springfield (OH); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Flexible Spending Accounts

Job summary

Rent-A-Center in Springfield, OH seeks an Account Manager to manage rental accounts, deliver exceptional service, and drive account performance. Responsibilities include collections, deliveries, and building customer relationships.

The role emphasizes sales growth, showroom upkeep, and adherence to safety guidelines, with a full-time schedule and potential for advancement within the RAC network.

Qualifications

• High school diploma or equivalent required.
• Age 18 or older required.
• Valid driver’s license with clean record preferred.

Responsibilities

• Oversee an assigned portfolio of accounts with strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly goals.
• Maintain account health and secure payment commitments using management tools.
• Complete routes for deliveries, pickups, and follow-ups.
• Deliver white-glove customer service in-store, over the phone, and at customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.

Skills

Customer service

Communication

Valid driver’s license

Education

High school diploma or equivalent

Job description

Rent-A-Center in Springfield, OH seeks an Account Manager to manage rental accounts, deliver exceptional service, and drive account performance. Responsibilities include collections, deliveries, and building customer relationships.

The role emphasizes sales growth, showroom upkeep, and adherence to safety guidelines, with a full-time schedule and potential for advancement within the RAC network.