Account Manager: Growth Path, Weekly Pay, Benefits

Rent-A-Center, Inc.; Rocky Mount (NC); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health Insurance

401(k) with company match

FSA/HSA

Voluntary insurance options

Job summary

Rent-A-Center is seeking an Account Manager in Rocky Mount, NC, delivering exceptional service while managing rental accounts and driving sales growth. You will oversee deliveries and pickups, conduct early-stage collections, and maintain account health, all while upholding RAC values and safety standards.

The role emphasizes relationship-building with customers and timely payments, with full-time hours and a schedule that includes weekdays and Saturdays.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager in Rocky Mount, NC, delivering exceptional service while managing rental accounts and driving sales growth. You will oversee deliveries and pickups, conduct early-stage collections, and maintain account health, all while upholding RAC values and safety standards.

The role emphasizes relationship-building with customers and timely payments, with full-time hours and a schedule that includes weekdays and Saturdays.