Account Manager - Employee Benefits

Prime Team Partners; Washington (District of Columbia); On-site; USD 80,000 - 110,000; Full time

Job summary

An innovative firm is seeking an Account Manager for Employee Benefits to deliver exceptional service and maintain strong client relationships. This role involves collaborating with a dedicated team, managing open enrollment planning, and developing tailored benefit communication strategies. The ideal candidate will have a deep understanding of employee benefits programs and excellent communication skills, ensuring client satisfaction and effective problem resolution. Join a dynamic environment where your contributions will significantly impact the client experience and drive success in employee wellbeing initiatives.

Benefits

Medical Insurance

Vision Insurance

401(k) Plan

Qualifications

• 2+ years of experience in employee benefits (health & welfare).
• Valid Health and Life Insurance license required within 90 days.

Responsibilities

• Manage and retain a book of business with strong client relationships.
• Lead client education efforts through presentations and resource development.

Skills

Employee Benefits Management

Communication Skills

Relationship Building

Public Speaking

Project Management

Problem Solving

Organizational Skills

Education

High School Diploma

College Degree

Tools

Microsoft Office Suite

Brainshark

Job description

Join to apply for the Account Manager - Employee Benefits role at Prime Team Partners

2 weeks ago Be among the first 25 applicants

Join to apply for the Account Manager - Employee Benefits role at Prime Team Partners

Get AI-powered advice on this job and more exclusive features.

This range is provided by Prime Team Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $110,000.00/yr

Additional compensation types

Annual Bonus

Role: Account Manager - Employee Benefits

Location: Seattle, WA or Portland, OR

Compensation: $80,000 to $110,000 depending on experience

Account Managers play a critical role in delivering exceptional service and retaining strong client relationships with our client. They work as part of a collaborative client service team, supporting a shared book of business and ensuring a high standard of client satisfaction.

This role requires a deep understanding of employee benefits programs, vendor partnerships, and effective communication strategies. Account Managers lead annual open enrollment planning, manage renewal implementations, and develop customized benefit communication strategies including vendor coordination, digital materials, and in-person sessions. They also support wellbeing initiatives and help facilitate benefit enrollment systems.

Account Managers are the go-to resource for clients—resolving day-to-day issues, managing escalations, and ensuring the timely execution of deliverables. They partner closely with internal teammates and external vendors to ensure smooth service delivery and strategic support.

Key Responsibilities

• Collaborate as part of a team to effectively manage and retain a book of business.
• Build and maintain strong relationships with clients and vendor partners.
• Manage project timelines for open enrollment and renewals.
• Serve as the point of contact for escalations and problem resolution.
• Provide strategic guidance on benefits communications, wellbeing programs, and administrative tools.
• Lead client education efforts through presentations, meetings, and resource development.
• Direct communication deliverables (booklets, guides, custom videos, etc.) with internal and external partners.
• Document client activity, communications, and deliverables in internal systems.
• Conduct planning sessions to understand future benefit strategy, enrollment workflows, and compliance needs.
• Support the implementation of new policies and ensure contracts align with plan details.
• Travel as needed to meet with clients and conduct employee meetings.

Qualifications & Skills

• 2+ years of experience in employee benefits (health & welfare).
• Valid Health and Life Insurance license (or ability to obtain within 90 days of hire).
• High school diploma required; college degree and relevant designations preferred.
• Strong relationship-building and communication skills.
• Skilled in public speaking and group facilitation.
• Exceptionally organized and able to manage multiple projects and deadlines.
• Resilient, adaptable, and proactive in solving problems.
• Proficient in Microsoft Office Suite; experience with tools like Brainshark is a plus.
• Positive, team-oriented mindset with a commitment to continuous learning.
• Ability to travel locally for client meetings (reliable transportation required).

Prime Team Partners is an equal opportunity employer. Prime Team Partners does not discriminate on the basis of race, color, religion, national origin, pregnancy status, gender, age, marital status, disability, medical condition, sexual orientation, or any other characteristics protected by applicable state or federal civil rights laws.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Sales

• Industries

  Insurance, Insurance and Employee Benefit Funds, and Insurance Agencies and Brokerages

Referrals increase your chances of interviewing at Prime Team Partners by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Get notified about new Account Manager jobs in Greater Seattle Area.

Regional Account Manager Foodservice, West

Seattle, WA $70,200.00-$150,100.00 2 weeks ago

Brand Partnerships Manager, Global Accounts

Seattle, WA $61,500.00-$131,600.00 1 week ago

Sales Account Manager - Hospitality & Residential

Seattle, WA $75,000.00-$145,000.00 1 week ago

Seattle, WA $60,000.00-$75,000.00 2 weeks ago

Tacoma, WA $67,015.00-$87,957.00 2 weeks ago

Seattle, WA $70,000.00-$150,000.00 5 days ago

Seattle, WA $110,000.00-$125,000.00 3 days ago

Greater Seattle Area $160,000.00-$190,000.00 2 weeks ago

Bellevue, WA $55,000.00-$55,000.00 3 weeks ago

Strategic Account Manager, North American Telcos

Seattle, WA $105,000.00-$152,000.00 2 weeks ago

Starlink Enterprise Account Manager (Government)

Account Manager B2B Sales and Account Services, Amazon Pharmacy

Kent, WA $51,200.00-$105,000.00 5 days ago

Account Manager, NA Partnerships, Worldwide Returns and Recommerce

Bellevue, WA $47,500.00-$100,700.00 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.