Account Manager - Employee Benefits

The Standard; St. Louis (MO); On-site; USD 90,000; Full time

Job summary

A leading company in St. Louis is seeking an Account Manager for Employee Benefits. This role focuses on managing client accounts, ensuring client satisfaction, and driving business growth through effective relationship management and problem-solving. Join a supportive team dedicated to making a difference in the lives of others, with opportunities for professional growth and competitive benefits.

Benefits

Competitive incentives

PTO

Comprehensive benefits

Retirement plans

Flexible schedules

Tuition reimbursement

Qualifications

• 5+ years in group insurance account management for 500+ lives.

Responsibilities

• Develop and manage relationships with policyholders and producers.
• Negotiate rates and contract provisions.
• Monitor renewal activity and prepare renewal strategies.

Skills

Problem Solving

Communication

Relationship Management

Education

Life and Disability Insurance Licenses

Job description

Join to apply for the Account Manager - Employee Benefits role at The Standard.

2 weeks ago Be among the first 25 applicants.

About the Role

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams across the nation, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

What You’ll Do

You will support our business growth, profitability, and client retention by developing and maintaining an effective account management strategy for assigned accounts within our Employee Benefits Sales and Service office. Your focus will be on groups with 500-4999 lives, which may involve complex plan designs, administrative issues, multiple divisions, and locations. Developing effective relationships and communicating with diverse audiences will be key, along with high-level problem solving and decision making, all while delivering top-notch service to clients.

Responsibilities

1. Develop and manage relationships with policyholders and producers through regular visits, negotiations, responsive communication, and problem resolution.
2. Understand client needs, act as a liaison to initiate plan improvements, and resolve administrative issues.
3. Organize pre-renewal visits to analyze claims and review coverage, managing amendments as needed.
4. Monitor renewal activity, prepare renewal strategies, gather underwriting data, and justify renewal decisions.
5. Negotiate rates and contract provisions, pursue profitability and retention opportunities.
6. Identify opportunities to sell additional coverage or plan improvements.
7. Review proposals, facilitate submission and implementation of new accounts, and support enrollment processes.
8. Mentor office staff on service issues.

Requirements

1. 5+ years in group insurance account management for 500+ lives.
2. Life and Disability insurance licenses for all states in the territory.
3. A personal vehicle with adequate insurance and a safe driving record.
4. Experience managing mergers, acquisitions, and organizational change.
5. Enthusiasm for leading and advocating change.

What You’ll Get

• Supportive work culture and growth opportunities.
• Competitive incentives, PTO, holidays, and comprehensive benefits.
• Retirement plans, bonuses, flexible schedules, and tuition reimbursement.

Why Join Us

We offer stability, strength, and excellent service, supported by employee benefits including health coverage, 401(k), paid time off, and career development opportunities. Join us to be part of a caring, innovative team committed to your success.

Additional Details

Salary Range: $90,000
Positions posted for at least 5 days.
Equal Opportunity Employer. All qualified applicants will receive consideration without regard to protected statuses. Drug-free workplace. Background checks required.